Jobs at Encora

Support and enable server and application connectivity within a Cisco ACI fabric. Troubleshoot connectivity issues, validate ACI policies, server network configurations, routing and firewall rules, and assist with infrastructure changes involving application and server network segments in a data center environment.

Hands-on Systems Administrator responsible for managing enterprise Linux and Windows server environments and Nutanix hyper-converged infrastructure. Ensure availability, performance, security, patching, backup/recovery, and drive automation via scripting. Troubleshoot OS, hardware, storage, and network issues; manage VMs, clusters, AD services, DNS/DHCP, Group Policy, and Nutanix lifecycle operations.

The DB2 DBA is responsible for optimizing SQL queries, assisting in database design, troubleshooting issues, supporting database changes, monitoring performance, and guiding application developers on best practices.

Provide Tier-3 enterprise network support for multi-vendor environments (Cisco, Juniper, Palo Alto, Fortinet). Troubleshoot routing/switching/wireless/firewalls, perform configuration changes, monitoring, OS upgrades/patching, certificate management, security hardening, vendor coordination, inventory and EoL tracking. Maintain SLAs, update ticketing systems, and support 24x5 onsite shifts with 24x7 standby for critical incidents.

Lead QA Automation efforts: design, develop, and maintain automated tests and frameworks for web/mobile, execute functional/regression/integration/end-to-end and API tests, validate data via SQL, manage test plans/cases, track defects in JIRA/Azure DevOps, integrate with CI/CD, and collaborate with Agile teams to ensure high-quality releases.

Lead and govern digital mobile banking projects end-to-end: plan resources and budgets, manage risks/issues, coordinate stakeholders and cross‑functional teams, ensure regulatory and technology compliance, present business cases, and deliver projects on scope, schedule, and quality.

The IT Project Manager will plan, execute, and oversee IT projects, manage stakeholder communications, and ensure project delivery aligns with business goals while mitigating risks.

Design, implement and maintain centralized CI/CD and DevOps pipelines; onboard platforms and vendors; containerize and deploy applications to Kubernetes/OpenShift; manage secrets, governance, security standards, hybrid cloud environments, continuous testing, observability and incident response; support change management (JIRA) and resolve test orchestration/environment issues.

Gather and translate business requirements into technical specifications, design system solutions (data models, process flows, integrations), conduct feasibility and impact assessments, participate across the SDLC (testing, deployment, support), create system documentation and training materials, troubleshoot systems, and collaborate with stakeholders on project planning and risk management.

Perform manual testing of web, mobile, and desktop applications. Create and execute test cases, log and track defects, validate fixes, support UAT, prepare test reports, and collaborate with developers and stakeholders to ensure software quality.

Design, develop, and maintain scalable Salesforce solutions (Apex, LWC, Flows) for a Next Generation Case Management Platform. Build integrations (REST/SOAP, MuleSoft), support Agile sprint activities, perform testing and deployments across environments, follow GitLab CI/CD practices, and produce technical documentation while ensuring platform stability and best practices.

Design, develop, deploy, and monitor ML and deep learning solutions including Generative AI and transformer models. Build end-to-end MLOps pipelines, use LLMs, embeddings, vector DBs, and collaborate with data engineering and stakeholders to deliver production AI products and mentor junior staff.

The Systems Engineer will provide support and maintenance for mainframe tools, lead transitions to IBM ADFz, and ensure platform stability.

Provide L2 support for production Java applications: monitor, troubleshoot, deploy, and maintain enterprise web solutions. Act as bridge between L1 support and L3 development, collaborate across the SDLC, and ensure development best practices and minimal business impact.

The Mainframe Backup Administrator will oversee mainframe backup operations, ensure compliance with SLAs, manage tape lifecycle, and support disaster recovery efforts.

Support onboarding to an internal DevOps platform and Azure services; lead cloud re-platforming and CI/CD pipeline migrations (Bitbucket/Jenkins -> GitLab); coach teams on DevOps practices and cloud-native development; improve developer experience via templates, documentation, and training; ensure compliance, secure-by-design, and operation in air-gapped enterprise environments.

Manage and support Domino and SharePoint servers, troubleshoot issues, handle user requests, and maintain server availability and performance statistics.

Lead end-to-end Source-to-Pay procurement lifecycle: strategic sourcing, supplier management, purchasing, invoicing and payments. Drive cost optimization, compliance, supplier performance, and digital procurement transformation. Lead large, global Oracle ERP (including Oracle Fusion) deployments and oversee data migration, transformation, change management, application maintenance, and testing.

Lead business analysis for AML programs: gather and document functional/non-functional requirements, define to-be processes, manage scope/risk, liaise with architects and operations, support SIT/UAT and deployment activities.

Provide day-to-day support, maintenance, troubleshooting, incident management, and enhancements for Oracle E-Business Suite modules (CRM, Operations, Finance). Work with business users, technical teams, and vendors to ensure stability, performance, and availability while addressing regulatory and business change requests.