Jobs at Dynatrace

Serves as strategic partner to the VP of Customer Success and Service Delivery, driving cross-functional initiatives, operational rhythms, KPI reporting, executive presentations, communications, scheduling, travel, and follow-through. The role translates strategy into execution, synthesizes complex data into actionable insights, manages stakeholder dependencies, prepares leadership briefings, and independently ensures projects and executive commitments remain on track.

Leads architecture, consulting, and implementation strategy for complex Dynatrace observability engagements. Designs scalable enterprise and cloud solutions, integrations, governance models, implementation roadmaps, and transition plans. Advises customers, supports proposals and delivery estimates, manages technical risk, mentors consultants, and drives best practices across observability, automation, security, cloud, and IT operations. The role requires customer-facing workshops, executive communication, and occasional travel.

Drive land-and-expand enterprise sales across segments (especially public sector). Qualify opportunities, manage full sales cycles, present proposals, cultivate executive relationships, and expand accounts through upsell and cross-sell.

Leads strategic enterprise customer programs for Dynatrace adoption and business outcomes. Responsibilities include program governance, executive stakeholder management, roadmaps, delivery oversight, risk and dependency management, customer adoption, organizational change, and value realization. The role coordinates cross-functional teams, partners, and customer stakeholders across Asia-Pacific, facilitates governance forums, and directly manages projects when needed. Travel up to 25% is required.