Jobs at Crypto.com

Build and maintain Tableau dashboards, write Databricks SQL, troubleshoot and automate data pipelines, and develop analytical models for growth, marketing, acquisition, campaign ROI, and customer lifecycle decisions. Partner with growth, product, engineering, vendors, and leadership to deliver reliable data-driven insights and solutions. Apply statistical techniques and emerging AI tools to identify trends and optimize marketing strategies.

Own web and mobile tracking architecture, ad signal routing, attribution, incrementality testing, LTV and cohort analysis, and growth data quality. Collaborate with Engineering, Data Science, Product, and Growth teams on data pipelines, advanced SQL analysis, dashboards, documentation, and AI-enabled reporting. Translate marketing measurement needs into technical requirements while auditing tracking systems, resolving signal gaps, and improving user acquisition measurement and optimization.

Supports the full M&A lifecycle, including market research, target identification, due diligence, valuation, financial modeling, transaction execution, and post-merger integration. Coordinates cross-functional projects, tracks timelines and risks, synthesizes information, prepares presentations, and manages stakeholder updates while adapting to shifting priorities.

Owns end-to-end email operations and MarTech strategy, including campaign execution, template architecture, deliverability, CDP configuration, data integrations, audience segmentation, reporting, compliance, stakeholder processes, and AI-enabled productivity workflows. Leads platform roadmaps, tracking plans, experimentation, and lifecycle optimization while partnering across CRM, Product, Marketing, Strategy, and Research.

Develop strategic recommendations across fintech and cryptocurrency markets, including pricing and monetization, customer lifetime value optimization, and investment or partnership evaluations. Pressure-test strategies, identify blind spots, synthesize complex information, and translate insights into fast, actionable business decisions. The role emphasizes original thinking, clear communication, analytical ability, and execution in a fast-paced environment.

Lead the Product Analytics organization and establish an AI-native analytics operating system. Own product reporting, experimentation, measurement, Amplitude instrumentation, data quality, analytical models, and pipelines. Build trusted metrics and governance, develop AI-enabled workflows, guide high-impact product analyses, and influence executive decisions. Hire and coach the analytics team while partnering across Product, Engineering, Data, CRM, and Growth to improve experimentation, product measurement, and business outcomes.

Own the Crypto.com App’s onboarding and growth roadmap, including account opening, KYC, activation, referrals, new-product onboarding, and trading journeys. Improve funnel conversion and time-to-first-value through experimentation and analytics, extend onboarding capabilities across products and markets, and lead Engineering, Design, Compliance, Marketing, and Trading stakeholders. The role requires senior individual-contributor ownership in regulated fintech, consumer growth, shared platforms, and trading or brokerage products.

Own lifecycle CRM strategy and execute personalized, automated campaigns across email, push, in-app, and browser channels. Manage segmentation, journey architecture, integrations, templates, testing, attribution, reporting, and optimization. Partner with Marketing, Product, Creative, Legal, Compliance, MarTech, and Engineering teams to deliver compliant campaigns. Use behavioral data, AI tools, gamification, and rewards to improve onboarding, retention, engagement, reactivation, product usage, and revenue.

Own the end-to-end fiat product strategy for a regulated FCM and US trading platform. Lead funding, withdrawals, customer fund segregation, payment-rail selection, bank partnerships, liquidity, settlement, acceptance optimization, and dynamic payment routing. Build scalable institutional on-ramps and global banking infrastructure across markets and currencies while managing cross-functional teams and stakeholders in engineering, compliance, legal, finance, and leadership.

Own the Crypto.com App trading roadmap across spot, perpetuals, and adjacent markets. Define, launch, and iterate customer-facing trading features; conduct user research; prioritize initiatives; make product tradeoffs; and coordinate Engineering, Design, Analytics, QA, Marketing, Compliance, and Growth. The role requires measurable ownership of trading outcomes including volume, adoption, retention, risk, and user experience at global scale.

Designs and maintains scalable infrastructure for high-performance trading systems, including CI/CD, observability, databases, cloud resources, Kubernetes deployments, security, backups, disaster recovery, and cost optimization. The role automates AWS provisioning with Ansible and Terraform, manages monitoring with Prometheus, Grafana, and Loki, supports containerized services, enforces GitHub standards, and evaluates AI tools for operational efficiency.

Manage clearinghouse risk coverage across Asian and European hours, monitoring exposures, margin adequacy, settlement pricing, collateral, liquidity, and operational controls. Lead stress testing, default management, margin model design, product risk reviews, regulatory responses, audits, and risk monitoring requirements. Respond to overnight incidents, assess systemic risk, and communicate risk metrics and decisions to senior leadership, clearing members, and regulators.