Teams at CrewBloom

Coordinate ABA client-therapist scheduling, authorization tracking, service continuity, and compliance documentation. Match therapists to clients, manage schedule disruptions, monitor authorized hours, support renewals, maintain accurate Zoho and EHR records, communicate with families and clinical teams, assist onboarding, and produce coverage, utilization, and staffing reports.

Reviews healthcare service sessions and documentation for completeness, accuracy, consistency, and compliance. Identifies discrepancies, coordinates corrections with clinical, scheduling, administrative, and billing teams, tracks session statuses, maintains verification records, supports audits, and escalates recurring issues. The role requires fluent written and verbal Mandarin and English, strong attention to detail, accurate data entry, confidentiality, and the ability to manage high-volume, deadline-driven quality-control work.