Jobs at Cloudflare

Provides enterprise technical support for Cloudflare Application Services and Performance products. Diagnoses and resolves complex DNS, HTTP, networking, caching, SSL/TLS, IAM, load balancing, and edge delivery issues. Uses command-line, monitoring, observability, and scripting tools to investigate problems, collaborates with engineering and product teams on mitigations and improvements, and creates technical documentation. Requires customer-facing troubleshooting expertise with globally distributed CDN and reverse-proxy platforms.

Drive complex, multi-million-dollar Cloudflare platform sales across strategic aviation accounts in APAC. Responsibilities include developing innovative business models, managing strategic pipelines and forecasts, engaging CEOs and boards, leading cross-functional executive teams, shaping customer enterprise architecture, and creating digital transformation partnerships. The role requires extensive industry expertise, executive influence, global travel, and a long-term approach to revenue and organizational strategy.

Create developer education content through documentation, videos, livestreams, talks, tutorials, and code. Represent developer feedback in product discussions, grow open-source communities, collaborate with ecosystem partners and maintainers, and work cross-functionally with engineering, product, and marketing teams. The role requires hands-on JavaScript or TypeScript coding, strong knowledge of the JavaScript ecosystem, developer community-building experience, and excellent written and verbal communication.

Own regional data center vendor strategy and end-to-end colocation deals, including planning, RFPs, commercial negotiations, execution, vendor relationship management, QBRs, budgeting, spend review, and invoice approval. The role coordinates with legal, operations, capacity planning, network strategy, and security teams across multiple geographies to expand and optimize Cloudflare’s data center footprint.

Supports APAC sales and customer success teams by resolving Salesforce and CLM process tickets, troubleshooting technical issues, validating sales-order data, and coordinating with Contracts, Pricing, and Finance. Leads process improvements, documentation, training, user acceptance testing, and operational projects for new initiatives while driving efficiency and operational excellence.

Own regional technical strategy for Cloudflare Developer Platform customers and partners across APJC. Lead architecture discovery, workshops, proofs of concept, design reviews, and production readiness. Advise executives on distributed systems, application modernization, AI, and platform strategy. Create reusable architectures, mentor technical teams, influence product direction through customer feedback, and provide technical leadership through presentations, content, and enablement. The role requires hands-on software development, executive communication, English and Hindi fluency, and travel up to 30%.

Leads regional technical strategy for strategic Developer Platform customers and partners across APJC. Designs secure, scalable architectures; leads workshops, proofs of concept, design reviews, and production readiness; advises executives on distributed systems, modernization, AI, and platform strategy; creates reusable reference architectures; mentors architects; supports technical enablement and public speaking; and translates regional customer feedback into product and go-to-market recommendations.

Drive growth across commercial accounts in Indonesia by developing territory plans, exceeding revenue targets, building strategic customer and partner relationships, managing enterprise negotiations, and selling Cloudflare’s networking and cloud security solutions. The role includes pipeline development, forecasting, CRM discipline, executive engagement, and supporting customer onboarding, adoption, and renewal. Candidates must communicate fluently in English and Bahasa Indonesia and be comfortable using AI and modern sales tools.

Own the Indonesia digital-native territory by acquiring and expanding strategic accounts, achieving multi-million-dollar quotas, managing pipeline and forecasts, and developing executive relationships. The role involves partner co-selling, enterprise platform negotiations, translating networking and cloud security solutions for customers, and supporting onboarding, adoption, and renewal. Candidates should combine technology sales expertise, technical understanding, value selling, negotiation skills, CRM proficiency, AI-tool adoption, and Bahasa Indonesia capability as a bonus.

Coordinate interview logistics across video, phone, and in-person formats while delivering an excellent candidate experience. Maintain accurate ATS records, scheduling tools, dashboards, and candidate trackers. Communicate with candidates, recruiters, hiring managers, and interviewers; handle confidential information; support recruiting operations projects; identify process improvements; and collaborate with team members in a fast-paced environment.

Investigate sensitive and escalated abuse, compliance, legal-request, financial-fraud, and Trust & Safety cases. Ensure timely SLA delivery, maintain stakeholder satisfaction, coordinate with Policy, Legal, and Product teams, and handle emotionally charged content tactfully. The role requires knowledge of DNS and Internet operations, collaboration with lawyers and law enforcement, and participation in rotating weekend or off-hours coverage.

Lead technical discovery, validation, demonstrations, PoCs, and architecture design for Cloudflare’s enterprise customers. Guide onboarding and migration strategies without directly implementing them, monitor technical adoption and customer health, and partner with sales on quota attainment, retention, expansion, and QBRs. Serve as a trusted technical advisor across the customer lifecycle while creating enablement materials and using AI automation to streamline workflows.

Owns the full technical customer journey from pre-sales validation through onboarding, adoption, renewal, and expansion. Designs enterprise network and security architectures, leads technical discovery, proofs of concept, demonstrations, migration blueprints, QBRs, and executive advisory. Partners with sales and customer engineering teams, supports deployment oversight, identifies expansion opportunities, and uses AI, scripting, APIs, and workflow automation to improve customer outcomes and operational efficiency.

Lead technical go-to-market activities for enterprise customers, including discovery, architecture design, technical validation, demonstrations, proof-of-concepts, onboarding guidance, and lifecycle expansion. Serve as a trusted technical advisor across network, security, performance, and developer-platform solutions. Partner with sales and customer engineering teams, support adoption and value realization, identify expansion opportunities, conduct executive QBRs, and use AI automation to streamline technical workflows.

Leads technical sales validation and full-lifecycle customer engineering for enterprise Cloudflare clients. Designs network, security, performance, Zero Trust, and developer-platform architectures; conducts discovery, demos, proofs of concept, onboarding blueprints, and technical QBRs. Advises executives and engineering teams, reduces deployment risk, drives adoption and expansion against quota, and uses AI automation to streamline workflows. The role requires deep technical breadth, customer-facing communication, Vietnamese client engagement, and 20–50% travel to Vietnam and other events.

Drive territory revenue by landing and expanding digital-native customers. Build strategic relationships, partner with channel and technical teams to manage multi-product platform deals, forecast and maintain pipeline discipline, support onboarding and adoption, and use AI and sales tools to accelerate outcomes.

Own the technical customer relationship from solution design through onboarding, adoption, renewal, and expansion. Partner with Korean field engineers and sales teams on architectures, demonstrations, and proofs of concept across developer, security, and networking products. Use AI and automation to streamline customer-facing workflows, troubleshoot complex issues, advise stakeholders, support revenue growth, and communicate technical value to executives.

Own the full sales cycle for public sector and enterprise accounts, driving new business, expansions, upsells, renewals, forecasting, and multi-year platform commitments. Build executive relationships, collaborate with partners and technical teams, translate networking and cloud security solutions into customer value, negotiate contracts, and support onboarding and adoption through renewal. Maintain disciplined CRM hygiene, pipeline management, and accurate forecasting while using AI-assisted tools to improve sales execution.

Embed as a hands-on technical expert within customer teams to design, configure, and optimize Cloudflare solutions. Lead implementations, build automations and prototypes, produce architecture and delivery artifacts (HLD/LLD, runbooks, test/deployment plans), run workshops and knowledge transfer, and act as customer advocate to Cloudflare product and engineering teams while aligning technical outcomes to business objectives.

Provide advanced technical support and advisory to enterprise customers on network security and performance (OSI layers 3,4,7). Troubleshoot DDoS, BGP, GRE, SSL/TLS, firewall/WAF, and hosting issues; perform packet analysis; create docs and KB articles; collaborate with engineering; and use automation and generative AI to accelerate incident response.