Jobs at Cloudflare

Coordinate interview logistics across video, phone, and in-person formats while delivering an excellent candidate experience. Maintain accurate ATS records, scheduling tools, dashboards, and candidate trackers. Communicate with candidates, recruiters, hiring managers, and interviewers; handle confidential information; support recruiting operations projects; identify process improvements; and collaborate with team members in a fast-paced environment.

Investigate sensitive and escalated abuse, compliance, legal-request, financial-fraud, and Trust & Safety cases. Ensure timely SLA delivery, maintain stakeholder satisfaction, coordinate with Policy, Legal, and Product teams, and handle emotionally charged content tactfully. The role requires knowledge of DNS and Internet operations, collaboration with lawyers and law enforcement, and participation in rotating weekend or off-hours coverage.

Generate qualified sales opportunities and pipeline from Cloudflare’s existing PAYGO customer base. Manage a customer book of business, identify expansion opportunities, conduct outreach, explain product solutions, meet sales quotas, and track activities in Salesforce. The role requires fluent Mandarin and Cantonese, strong customer communication, technical learning ability, and collaboration with account executives, marketing, and sales operations. It offers a path toward customer success, account management, or mid-market sales.

Serve as a customer-facing technical advisor throughout the enterprise sales and adoption lifecycle. Lead technical discovery, architecture design, proof-of-concept validation, demonstrations, onboarding blueprints, migration guidance, QBRs, and expansion strategy. Translate Cloudflare’s network, security, performance, and developer platform capabilities into business outcomes. Partner with account executives, support customer deployments, address technical objections, monitor adoption risks, and use AI automation to streamline technical workflows and documentation.

Lead technical validation, solution architecture, demonstrations, and proof-of-concept planning for enterprise customers. Guide onboarding and migration strategies without directly implementing them, monitor adoption and technical health, support renewals and expansion, and translate Cloudflare capabilities into business value. Partner with account executives on quota-carrying revenue efforts, advise executives and engineering teams, create enablement materials, and use AI agents, LLMs, and automation to streamline technical workflows.

Lead technical discovery, validation, demonstrations, PoCs, and architecture design for Cloudflare’s enterprise customers. Guide onboarding and migration strategies without directly implementing them, monitor technical adoption and customer health, and partner with sales on quota attainment, retention, expansion, and QBRs. Serve as a trusted technical advisor across the customer lifecycle while creating enablement materials and using AI automation to streamline workflows.

Owns the full technical customer journey from pre-sales validation through onboarding, adoption, renewal, and expansion. Designs enterprise network and security architectures, leads technical discovery, proofs of concept, demonstrations, migration blueprints, QBRs, and executive advisory. Partners with sales and customer engineering teams, supports deployment oversight, identifies expansion opportunities, and uses AI, scripting, APIs, and workflow automation to improve customer outcomes and operational efficiency.

Lead technical go-to-market activities for enterprise customers, including discovery, architecture design, technical validation, demonstrations, proof-of-concepts, onboarding guidance, and lifecycle expansion. Serve as a trusted technical advisor across network, security, performance, and developer-platform solutions. Partner with sales and customer engineering teams, support adoption and value realization, identify expansion opportunities, conduct executive QBRs, and use AI automation to streamline technical workflows.

Leads technical sales validation and full-lifecycle customer engineering for enterprise Cloudflare clients. Designs network, security, performance, Zero Trust, and developer-platform architectures; conducts discovery, demos, proofs of concept, onboarding blueprints, and technical QBRs. Advises executives and engineering teams, reduces deployment risk, drives adoption and expansion against quota, and uses AI automation to streamline workflows. The role requires deep technical breadth, customer-facing communication, Vietnamese client engagement, and 20–50% travel to Vietnam and other events.

Supports employee lifecycle processes across the APJC region, including onboarding, transfers, organizational changes, and offboarding. Maintains accurate HR data, manages transactions, escalates exceptions, and collaborates with regional stakeholders. Identifies opportunities to automate repetitive workflows using AI tools, tests solutions, analyzes operational data, and recommends improvements. Standardizes SOPs, knowledge resources, templates, and onboarding checklists while developing employee self-service materials and communications.

The Business Development Representative will manage a portfolio of Cloudflare PAYGO customers, nurture relationships, identify expansion opportunities, generate qualified sales pipeline, and meet quota targets. Responsibilities include account prospecting, customer outreach, product recommendation, sales activity tracking in Salesforce, cross-functional collaboration, campaign participation, and process improvement. The role serves Vietnam-market customers and requires fluent Vietnamese communication.

Drive territory revenue by landing and expanding digital-native customers. Build strategic relationships, partner with channel and technical teams to manage multi-product platform deals, forecast and maintain pipeline discipline, support onboarding and adoption, and use AI and sales tools to accelerate outcomes.

Own the technical customer relationship from solution design through onboarding, adoption, renewal, and expansion. Build architectures, demonstrations, and proofs of concept across Cloudflare’s developer, security, and networking platforms. Use AI and automation to streamline customer-facing workflows, provide technical advisory, troubleshoot complex issues, support revenue retention and growth, and communicate platform value to technical stakeholders and C-suite executives.

Own the technical customer relationship from solution design through onboarding, adoption, renewal, and expansion. Partner with Korean field engineers and sales teams on architectures, demonstrations, and proofs of concept across developer, security, and networking products. Use AI and automation to streamline customer-facing workflows, troubleshoot complex issues, advise stakeholders, support revenue growth, and communicate technical value to executives.

Own the full sales cycle for public sector and enterprise accounts, driving new business, expansions, upsells, renewals, forecasting, and multi-year platform commitments. Build executive relationships, collaborate with partners and technical teams, translate networking and cloud security solutions into customer value, negotiate contracts, and support onboarding and adoption through renewal. Maintain disciplined CRM hygiene, pipeline management, and accurate forecasting while using AI-assisted tools to improve sales execution.

Own the technical customer relationship from discovery through adoption, renewal, and expansion. Partner with Account Executives on technical discovery, architecture design, demonstrations, and proofs of concept across security, networking, Zero Trust, and developer platforms. Carry a revenue-aligned quota, lead technical business reviews, advise executive stakeholders, and identify expansion opportunities. Automate routine workflows using AI agents and internal platforms. Preferred experience includes Cloudflare’s developer and AI platforms, prompt engineering, LLM orchestration, RAG, and Python or JavaScript scripting.

Lead technical discovery, design bespoke Cloudflare architectures, deliver demos and PoCs, and act as a quota-carrying trusted advisor to drive adoption, retention, and account expansion. Leverage AI-augmented workflows to automate routine tasks and translate technical capabilities into business outcomes for executive stakeholders.

Drive revenue growth across a Taiwan customer portfolio by executing territory plans, building strategic account and partner relationships, selling Cloudflare’s networking and security platform, negotiating multi-year commitments, managing pipeline and forecasts, and supporting onboarding, adoption, and renewal. The role requires enterprise technology sales expertise, technical understanding, strong negotiation and value-selling skills, Mandarin or Cantonese proficiency as a bonus, and travel as needed.

Embed as a hands-on technical expert within customer teams to design, configure, and optimize Cloudflare solutions. Lead implementations, build automations and prototypes, produce architecture and delivery artifacts (HLD/LLD, runbooks, test/deployment plans), run workshops and knowledge transfer, and act as customer advocate to Cloudflare product and engineering teams while aligning technical outcomes to business objectives.

Provide advanced technical support and advisory to enterprise customers on network security and performance (OSI layers 3,4,7). Troubleshoot DDoS, BGP, GRE, SSL/TLS, firewall/WAF, and hosting issues; perform packet analysis; create docs and KB articles; collaborate with engineering; and use automation and generative AI to accelerate incident response.