Articles about Cloudflare

Coordinate interview logistics across video, phone, and in-person formats while delivering an excellent candidate experience. Maintain accurate ATS records, scheduling tools, dashboards, and candidate trackers. Communicate with candidates, recruiters, hiring managers, and interviewers; handle confidential information; support recruiting operations projects; identify process improvements; and collaborate with team members in a fast-paced environment.

Investigate sensitive and escalated abuse, compliance, legal-request, financial-fraud, and Trust & Safety cases. Ensure timely SLA delivery, maintain stakeholder satisfaction, coordinate with Policy, Legal, and Product teams, and handle emotionally charged content tactfully. The role requires knowledge of DNS and Internet operations, collaboration with lawyers and law enforcement, and participation in rotating weekend or off-hours coverage.

Generate qualified sales opportunities and pipeline from Cloudflare’s existing PAYGO customer base. Manage a customer book of business, identify expansion opportunities, conduct outreach, explain product solutions, meet sales quotas, and track activities in Salesforce. The role requires fluent Mandarin and Cantonese, strong customer communication, technical learning ability, and collaboration with account executives, marketing, and sales operations. It offers a path toward customer success, account management, or mid-market sales.