Teams at Cisco

Own Cisco’s CCaaS, Contact Centre, and AI for CX growth in Singapore. Lead enterprise solution sales cycles, build executive relationships, drive direct and channel-led revenue, coach account teams and partners, coordinate technical specialists, and maintain accurate pipeline forecasts. The role requires deep contact centre and cloud expertise, strategic consultative selling, and strong enterprise relationships across Singapore and ASEAN markets.

Lead complex Cisco enterprise networking consulting engagements from discovery through design, implementation, migration, validation, handover, and support. Provide hands-on expertise in enterprise wireless, SDA, SD-WAN, ISE, WLC, firewalls, and related data center technologies. Advise senior customer stakeholders, shape service solutions and proposals, manage delivery risks, and drive adoption. Develop reusable technical assets, apply automation and AI-enabled methods, mentor consulting engineers, and lead cross-functional teams through complex network transformations.

Lead a Customer Experience team to drive software and services adoption, own P&L and revenue, manage executive customer relationships, mitigate renewal risk, align cross-functional teams, and deliver customer outcomes through data-driven strategies and technical adoption planning.