Teams at Chartbeat

Manage and grow an APAC portfolio of enterprise customers by building stakeholder relationships, supporting product adoption, identifying upsell and renewal opportunities, preventing churn, and providing consultative guidance. The role requires Mandarin proficiency, customer training, account forecasting, contract negotiation, cross-functional collaboration, and travel to customer meetings and conferences. Success depends on increasing customer engagement, optimizing product value, and expanding Chartbeat and Tubular Labs relationships.