Teams at Cardinal Health

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.

Leads quality and knowledge management governance, audits, performance analytics, root-cause investigations, continuous improvement, knowledge lifecycle management, and capability development. Partners with operations, training, process excellence, risk, and business leaders to improve quality, knowledge utilization, workforce readiness, and operational effectiveness. Oversees reporting, dashboards, stakeholder engagement, team development, and achievement of quality and knowledge management KPIs.

Administer and support large-scale cloud and on-premises monitoring deployments across multiple providers. Maintain performance, availability, capacity, permissions, upgrades, and audit compliance. Integrate applications and infrastructure with enterprise monitoring instrumentation, document operational processes, collaborate with technical teams, and mentor colleagues on observability practices. The role requires expertise in monitoring platforms, application performance monitoring, synthetics, end-user experience, infrastructure monitoring, distributed tracing, cloud services, scripting, SQL, and multiple operating systems.