BlackLine
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The Project Manager at BlackLine is responsible for managing customer and partner relationships, coordinating project delivery, ensuring scope and budget adherence, tracking project milestones, and providing status reports. The role involves risk management, issue resolution, and identifying upsell opportunities.
The Associate Marketing Manager at BlackLine will support Strategic Account Management teams, develop and maintain marketing programs, analyze customer insights and market trends, and support client marketing efforts.
The Senior Customer Success Manager at BlackLine delivers post-sales support to onboarded customers, enhancing their experience and optimizing adoption of the platform. They act as trusted advisors, providing coaching, conducting business reviews, and ensuring client satisfaction while mentoring new CSMs and aligning initiatives with customer goals.