Teams at Astreya

Plans and manages complex, cross-functional IT projects from initiation through deployment and closure. Coordinates technical teams, stakeholders, vendors, resources, schedules, budgets, risks, change control, testing, documentation, training, and performance metrics. Leads project scope definition, milestone tracking, status reporting, process improvements, and post-project evaluations while ensuring timely delivery and technical feasibility.

Coordinates day-to-day network operations and deployment activities across regional teams, clients, facility providers, smart hands, and hardware vendors. Maintains project schedules, operational updates, tickets, SLAs, action items, shipments, and process documentation. Supports issue escalation, KPI reporting, trend identification, process improvement, client meetings, daily handovers, and an on-call roster.

Manage and troubleshoot production networks, internet peering, traffic, optical systems, and IP network components. Coordinate with ISPs, vendors, colocation facilities, and technical assistance centers to resolve hardware, routing, capacity, protocol, and connectivity incidents. Support root cause analysis, monitor network capacity and peering traffic, and contribute to network strategies in a 24/7 global support environment.