Jobs at American Express

Manages and oversees the regulatory compliance program for American Express Global Network Services across Indonesia, Malaysia, and APAC. Responsibilities include managing regulator relationships, facilitating examinations and inquiries, advising on products and business initiatives, supporting licensing, conducting regulatory gap analyses, monitoring compliance risks, coordinating regulatory reporting, and providing compliance guidance and training to stakeholders.

Develop and implement AI/ML and Generative AI proof-of-concept solutions, including data processing, model training, deployment, experimentation, and algorithm optimization. Collaborate with business, technology, and engineering teams to integrate scalable solutions into existing platforms. Apply deep learning, NLP, and large language model techniques to address business challenges, translate real-world problems into data science solutions, and contribute to technical knowledge sharing.

The role focuses on acquiring B2C merchants, engaging with C-level clients, and managing strategic partnerships to drive growth and new billings.

The Compliance Manager oversees financial crime governance in APAC, manages investigations, ensures regulatory compliance, and supports training and reporting within American Express.

The Analyst will support financial crime compliance oversight and governance across APAC, manage stakeholder relationships, and enhance investigative processes within the GFCC operations.

The Manager, Loyalty Marketing oversees loyalty programs, marketing strategies, partnerships, and campaign performance, driving customer engagement and revenue growth.

Lead credit risk management for customer accounts, enhancing profitable growth through innovative strategies and compliance with regulations. Oversee talent development and integrate advanced data capabilities.

As an Analyst in Data Science, you'll develop AI/ML solutions, collaborate across teams, and enhance customer experience through innovation. Responsibilities include coding, prototyping, and optimizing algorithms for business challenges.

The Assistant Manager, Digital Acquisition & Partnership drives online customer acquisition through digital strategies, optimizing investments and managing campaigns while collaborating with internal and external partners for successful implementation and compliance.

Lead a cross-functional AI/ML team to define strategy, design and deploy scalable production AI solutions (Generative AI, NLP, vision, time-series), drive research, ensure code quality and CI/CD, mentor engineers, and collaborate with business partners to deliver impactful decision-science products.