Teams at Airbus

Lead investigation of customer quality issues for Airbus Services Asia Pacific, manage regional quality KPIs and reports, support QMS compliance with authorities, coach staff on quality methods, and drive continuous improvement using quality tools.

Support development and continual improvement of the Safety & Quality Management System for an aviation maintenance organisation. Manage training, occurrence reporting, hazard identification, safety risk analysis, corrective actions, supplier discrepancies, certificates of conformity, and safety data collection. Provide safety and quality training, reports, investigations, and support to operations and external/internal queries.

Lead and shape the regional customer ordering management organization, ensuring high service standards, developing teams, and driving operational excellence.