Teams at Airbus

Manage process optimization and change initiatives for repair operations and administration. Model and improve business processes, establish KPIs, lead value stream analysis, facilitate problem-solving groups, and drive transformation projects. Oversee SAP, Freshdesk, Skywise dashboards, Symbio documentation, data products, IT change requests, and performance reporting. Collaborate with logistics, finance, quality, product management, repair teams, and global stakeholders to improve efficiency, compliance, and fact-based decision-making.

Supports APAC customers with aircraft spare-parts quotations, orders, claims, open-order management, delivery coordination, and dispute resolution. Maintains customer records, responds to inquiries, promotes cross-selling, trains customers on e-commerce platforms, and troubleshoots customer-facing digital solutions. The role collaborates across customer account and functional teams, participates in customer meetings and projects, and works to improve service quality, communication, and customer satisfaction.

Entry-level commercial business analyst in Airbus Global Graduate Programme. Build and maintain databases, clean and transform data, perform analyses, create visualizations and dashboards, support automation and digital tool development, and provide commercial insights and reports to global teams. Collaborate cross-functionally and contribute to continuous improvement and Centre of Excellence initiatives.