The Channel Customer Success Manager at Instructure will maintain customer satisfaction, deepen adoption of products, and work with channel partners and VARs. They will communicate product updates, provide feedback to internal teams, support partner usage data tracking, manage renewals, and model exemplary practices in customer relationships to drive success and outstanding experiences.

As a Channel Development Manager at Instructure, you will develop and execute channel strategies for expanding the company's reach in the education sector. Key responsibilities include partner recruitment, training and enablement, relationship management, market analysis, cross-functional collaboration, contract negotiation, and program development to drive revenue growth and market penetration for EdTech SaaS products.