The Director of Customer Success at IFS is responsible for driving service revenues, emphasizing lifetime and recurring revenue. The role involves managing a team, delivering against budget forecasts, transitioning to a recurring revenue service model, and advocating for global consistency in service offerings.

The Client Services Partner is a key leader in the services organization at IFS, responsible for creating and executing services strategies for long-term customer success. They engage with sales executives, mobilize multi-disciplinary teams, and leverage various services to ensure customer solutions are successful.

The Presales Manager is responsible for creating business opportunities from a solution-oriented perspective, demonstrating how IFS products fulfill customer needs, and building trusting relationships with clients. They provide presales design support, work with the sales organization, and ensure successful delivery of Proof of Concepts tied to customer success criteria.