As a Customer Support Engineer II, you will provide technical support to customers, ensuring timely resolution of incidents, troubleshooting issues, and collaborating with engineering and product teams on feature requests. The role requires excellent communication skills and the ability to work shifts in a 24/7 environment.

Fivetran

Staff Software Engineer

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Staff Software Engineer, you will design, implement, and maintain core data pipelines, ensuring their reliability and scalability. You'll oversee multiple projects, mentor fellow engineers, and uphold standards of quality. Staying updated on emerging technologies to enhance product development will also be part of your responsibilities.

Fivetran

Systems Support Specialist I

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

The Systems Support Specialist I provides technical support and troubleshooting for Salesforce systems and other applications. Responsibilities include resolving daily issues within SLA, conducting root cause analysis, administering internal applications, and ensuring users effectively utilize technology resources. The role requires proactive identification of process improvements and on-call support for urgent customer inquiries.

Fivetran

Senior Technical Product Owner

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Technical Product Owner is responsible for managing a portfolio of SaaS data connectors, collaborating with product managers and engineering teams to prioritize features, monitor performance, and translate customer requirements into actionable tasks. The role emphasizes the ability to work in an Agile environment and requires strong technical and communication skills.

Fivetran

Senior Software Engineer - Connectors

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Engineer will build and maintain data pipelines that transfer data from various sources to data warehouses. Responsibilities include contributing to coding, code reviews, architectural design, and mentoring junior engineers, with a focus on enhancing technical excellence in a data-driven environment.

Fivetran

Senior Software Development Engineer in Test

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Development Engineer in Test at Fivetran, you will enhance and maintain the test automation framework, develop automation tools, and collaborate with product teams to implement extensive testing strategies. You will also coach quality engineers and establish best practices for automation to improve product quality.

Fivetran

Sales Operations Analyst II

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

The Sales Operations Analyst II role involves supporting the Go-to-Market organization at Fivetran by streamlining revenue initiatives, maintaining data integrity in Salesforce, collaborating with various teams, and optimizing existing processes for efficiency. The analyst will tackle challenges, problem-solve, and contribute to exceeding revenue goals through detailed organization and data-driven strategies.

Fivetran

Customer Support Engineer I

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will troubleshoot and resolve technical issues for customers while ensuring a top-tier support experience. You will take ownership of cases and collaborate with customers and team members to investigate incidents, document solutions, and communicate effectively across channels. This role requires working shifts, including evenings and potentially 24/7 coverage.

Fivetran

Junior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

The Junior Customer Support Engineer at Fivetran will work with customers to resolve technical issues and provide troubleshooting support. Responsibilities include handling customer cases, collaborating with internal teams, documenting solutions, and ensuring a positive customer experience in a 24/7 work environment.

Fivetran

Account Executive, Commercial

8 Days Ago

4 Locations

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

This role involves driving sales and onboarding new customers in the Japanese market for Fivetran's Data Movement platform. The Account Executive will build relationships, manage a sales pipeline, and collaborate with partners to meet customer expectations. Strong communication skills in English and Japanese are crucial.