Develop, enhance, and maintain back-end systems for the SIS and Contact Management platform using WebSmart on the IBM i. Design, code, optimize, troubleshoot, and document OOP and database solutions, collaborate with cross-functional teams, and support upgrades and new feature development.

Design and deploy AI-driven sales workflows that automate lead generation, qualification, outreach, and CRM orchestration. Integrate HubSpot, RingCentral, and middleware (n8n/Make/Zapier), build LLM-based agents and forecasting models, and document scalable playbooks to double lead handling without headcount increases.

Identify and research B2B prospects across Asia, generate and qualify leads, conduct outreach via email/messaging/phone, schedule meetings for sales team, maintain CRM records, and collaborate to improve outreach and conversion rates.