Lead customer-facing technical and non-technical payment implementation projects across the Asia Pacific region. Translate customer needs into implementation activities, manage processing integrations and host-interface testing, coordinate end-to-end delivery, and provide post-production support. Serve as a Mastercard products subject matter expert while collaborating with customers, processors, account teams, and internal delivery organizations.

Supports Mastercard’s Agent Pay and AI innovation programs across Greater China by coordinating pilots, proofs of concept, prototypes, deployments, client engagements, ecosystem partnerships, and market adoption. Manages project plans, stakeholders, risks, milestones, governance, documentation, and performance metrics. Collaborates with product, engineering, innovation, sales, clients, fintechs, banks, and technology partners to develop AI-powered payment and commerce solutions while considering security, privacy, compliance, responsible AI, and risk.