As a Customer Support Associate, you will assist Wise's customers via phone and email, building lasting relationships while collaborating with internal teams to enhance service quality. Your role involves problem-solving and taking initiatives to improve customer experiences and career progression.

As a Social Media Customer Support Associate, you will create exceptional customer experiences for Japanese and English-speaking clients on social media, resolve issues, collaborate with teams, and continuously improve support processes while demonstrating adaptability and a solution-oriented mindset.