Top Customer Success & Experience Jobs in Singapore

Manage a portfolio of high-volume business customers to improve retention and growth. Resolve complex issues, proactively monitor account health, identify upsell opportunities, collaborate with support and product teams, and provide feedback to improve processes and service quality.

The role involves managing regulatory compliance for Wise's Assets product in APAC, improving product offerings while ensuring adherence to local regulations, and collaborating with product teams on compliance solutions.

The Social Media Customer Support Associate is responsible for creating excellent customer experiences on social media, collaborating with teams, and resolving issues efficiently.

The Senior Account Manager will drive growth with existing partners, manage relationships and churn risk, and influence decision-making through data, collaborating across various teams at Wise.

As a Technical Support Engineer, you'll ensure partners get effective API assistance, troubleshoot issues, and manage incidents while collaborating globally.

The Customer Success Manager ensures excellent partnership experiences for enterprise clients by analyzing operations, resolving issues, and scaling processes to enhance service delivery.

As a Customer Support Associate, communicate with customers in Cantonese, resolving issues via phone, chat, and email while meeting performance targets and upholding company values.

The role involves providing customer support on social media for English-speaking clients while also supporting the Japan market in Japanese. Responsibilities include creating a positive customer experience, adapting to social media trends, and collaborating with teams to resolve issues.