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Top Customer Success & Experience Jobs in Singapore
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Engineer will serve as a technical advisor, managing customer relationships, validating technical solutions, and ensuring long-term adoption and growth of Cloudflare's services while leveraging AI for workflow automation.
Top Skills:
AIAWSAzureDeveloper PlatformsGCPIsacaIsc2JavaScriptNetworkingPalo AltoPythonSecurity
Cloud • Information Technology • Security • Software • Cybersecurity
The Enterprise Customer Engineer at Cloudflare acts as a technical advisor managing customer relationships, technical validations, and business expansions through AI-augmented workflows.
Top Skills:
AICloud InfrastructureCloudflareJavaScriptNetworkingPythonSaaSWeb Security
Cloud • Information Technology • Security • Software • Cybersecurity
Serve as the primary post-sales technical contact for enterprise customers, troubleshoot complex network and security issues, drive escalations, conduct architectural reviews and proactive risk remediation, coordinate across Product/Engineering/Support, deliver executive communication and post-incident reports, and support account health through quarterly reviews and AI-augmented operations.
Top Skills:
BgpBrowser Developer ToolsCdnCloudCurlDdos MitigationDigDnsEdge NetworkingFirewallsGreHTTPIpsIpsecOspfPacket CapturesProxiesSaaSTls/SslTracerouteWafWireshark
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