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Decathlon Digital

Workshop Leader

Posted 23 Days Ago
Be an Early Applicant
In-Office
Singapore
Mid level
In-Office
Singapore
Mid level
Lead and implement circular economy strategies, manage team performance, and drive commercial growth through effective service delivery and stock management.
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Decathlon is your sports wonderland! 

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

What is our culture like ? 

  • Where decisions spark High-fives : 

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

  • Your career touchdowns : 

At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

  • Live for sports ? Now do it for a living : 

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

YOUR ROLE

1. TO GUARANTEE THE CIRCULAR SERVICES (REPAIR, MAINTENANCE, SECOND LIFE, BUYBACK, RENT)

Main Objective:
Implement and lead the store’s circular economy strategy to ensure sustainable customer satisfaction and economic performance.

Key Responsibilities:
  • Deliver all circular services effectively (repair, maintenance, buyback, second life, rental).
  • Act as the store lead for circular economy projects.
  • Lead store engagement in circular initiatives and ensure business continuity.
  • Report circular economy performance and updates to store leadership.
  • Oversee workshop efficiency:
    • Manage pricing, deadlines, and service quality.
    • Maintain equipment and tools.
    • Optimize workflows (e.g., task planning, reception, services).
  • Guarantee fast, high-quality equipment assessments and accurate billing.
  • Ensure exceptional service across all circular touchpoints.
2. COMMERCIAL POLICY

Main Objective:
Drive commercial growth through service delivery, sales development, and strategic stock and shelf management.

Key Responsibilities:
  • Ensure accurate, visible, and sales-aligned stock management.
  • Sell and promote services across all channels (in-store, online, appointments).
  • Use customer profiles to tailor offerings and enhance service quality.
  • Develop and adapt omni-sales shelf displays based on activity and trends.
  • Highlight and promote top offers with strong value vs. local competition.
  • Develop your services in your local market:
    • Conduct market analysis and define a 3-year workshop plan.
    • Select and review local service ranges.
    • Grow the community by attracting new users.
    • Lead circular sales development both in-store and online.
3. MANAGEMENT

Main Objective:
Build, lead, and support an effective team structure that delivers results and fosters growth.

Key Responsibilities:
  • Create and coordinate team projects with regular planning and follow-up.
  • Build the human structure to match business strategy and customer flow.
  • Create and manage yearly and weekly schedules aligned with demand.
  • Manage teammate performance and development (EID, upskilling, feedback).
  • Recruit and onboard new talent based on team needs.
  • Foster a proactive, supportive, and trust-based team culture.
  • Encourage autonomy, celebrate wins, and manage interpersonal dynamics.

Requirements

Passionate about circularity and sustainability
Driven by environmental impact and long-term product lifecycle.

Management
  • Recruitment
  • Team Development & Performance Management
  • Induction & Onboarding
  • Workforce Planning & Scheduling
  • Co-creation and Coordination of Projects
  • Leading Workshop Projects
  • Conducting Efficient and Purposeful Meetings
Tool Proficiency
  • OLIK
  • ICARE
  • CIS (Buyback, Second Life, Returns)
  • Mirakl & Carousell (Online circular platforms)
Technical & Operational
  • Bike Servicing: Skilled in maintenance & repair of bikes
  • Workshop Layout Planning
  • Service Range Selection
  • Stock & Inventory Management
  • Customer Service Excellence
  • Creating & Implementing a Workshop Commercial Policy
Soft Skills
  • Attention to Detail
  • Communication
  • Organization
  • Collaboration
  • Process Driven
  • Conflict Resolution

Benefits

💰 A remuneration That Grows With You:

  • Dive into the opportunity to become a Shareholder and share in the success of our global family.
  • At the end of the year, reap the rewards of profit sharing based on the performances across the country.

🚀 Climb the Career Ladder:

  • Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
  • Chart your course with internal career progression opportunities in both retail and our incredible support team.

💸 Flexibility That Fits Your Lifestyle:

  • Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

🛍️ Be the Ultimate Decathlon Insider:

  • Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

❤️ Because We Care About You:

  • We've got your well-being covered with comprehensive medical and insurance coverage.
  • Flash that winning smile with dental benefits.
  • Keep your health in check with a health screening allowance.
  • For our female champions, enjoy maternity benefits designed just for you.
  • And when life throws curveballs, lean on our counseling sessions for support.

🏋️‍♀️ Sports, Community, and Bonding:

  • Kick off those shoes and join in the sports fun after work or during store meetings.
  • Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

------------------------------------------------------------------------------------------------------------------

FAQ :

What is the recruitment  process like ? 

Candidates can expect to be contacted within 2-3 working days. Shortlisted candidates will get an exclusive invite to join our bi-weekly Collective recruitment ! It's not just an interview – it's a high-energy, sporty showdown where the best team players emerge victorious. 

Can I choose the store I want to work in ?

"Pick your playfield! 🏟️ Let us know your favorite Decathlon store. Plus – as Decathlon keeps scoring new stores, you might just get the chance to switch fields and explore new horizons! 🚀⚽

What are the working hours like ? 

Our contract is based on 44 hours weekly 🕒🎉 Whether you're an early bird craving that 9 AM kick-off or a night owl ready to score from 1 PM to 10 PM, we've got shifts as dynamic as your game plan. Your schedule? As flexible as a pro athlete's training routine, tailored to both the store's hustle and your personal playtime needs! 🌟🦉🌈"

What is the career progression after this role ?

Score big in your career! Take the field, elevate your game to Department Manager, and gear up for the grand slam – Store Leader in Training, Click and Collect Store Leader, Operations Manager, and beyond! The journey is a sporty climb to success! 🌟🏆

By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy () and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.

Top Skills

Carousell
Cis
Icare
Mirakl
Olik

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