JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:
- Assist Account Lead with tenant liaison activities and resolve property-related issues promptly.
- Inspect ongoing minor renovation or maintenance projects
- Check daily reports on facility operations and address operational concerns
- Perform spot checks on cleaning and maintenance services
- Respond to ad-hoc requests from employees or management
- Ensure all critical issues have been addressed and plan for resolution
- Monitor and manage any emergencies or urgent facility issues
- Continuously assess the workplace for potential improvements in efficiency, safety, or experience
- Stay updated on any changes in relevant regulations or company policies
- Update asset registers and maintenance schedules
- Review and respond to help desk tickets, ensuring timely resolution
- Prepare for any upcoming audits or inspections
- Analyse workplace data and KPIs, preparing monthly reports
Data Analysis and Reporting:
- Proficiency in collecting, analyzing, and interpreting workplace data.
- Ability to create and present KPI reports and SLAs.
- Experience with CMMS (Computerized Maintenance Management System) data analysis
Compliance and Risk Management:
- Knowledge of relevant health and safety regulations
- Understanding of corporate policies and procedures
- Experience in contract compliance and risk mitigation strategies
- Familiarity with record retention procedures and audit processes
Training and Development:
- Ability to develop and deliver training programs.
- Effective communication and presentation skills
- Commitment to continuous learning and staying updated on industry regulations.
Asset Management:
- Experience in maintaining asset registers.
- Knowledge of maintenance planning and execution
- Project management skills for overseeing minor projects.
Vendor Management:
- Ability to manage and coordinate multiple vendors and contractors.
- Experience in conducting quality control checks and spot inspections.
- Negotiation skills for managing vendor contracts and costs.
Workplace Experience and Service Management:
- Understanding of workplace experience concepts and best practices
- Customer service orientation for managing help desk operations and user requests.
- Knowledge of facilities services such as cleaning, waste management, pest control and landscaping.
Environment, Health & Safety (EHS):
- Understanding of EHS regulations and standards
- Experience in implementing and maintaining EHS programs.
- Knowledge of emergency preparedness and response procedures
Analytical and Problem-Solving Skills:
- Ability to identify trends, issues, and improvement opportunities from data.
- Critical thinking skills for developing solutions to workplace challenges.
Communication and Interpersonal Skills:
- Excellent written and verbal communication abilities
- Ability to collaborate effectively with various departments and stakeholders.
Organizational and Time Management Skills:
- Capacity to manage multiple tasks and priorities simultaneously.
- Attention to detail and ability to meet deadlines.
Technical Skills:
- Proficiency in using relevant software and tools for data management and reporting.
- Understanding of workplace technologies and digital infrastructure
Leadership and Team Management:
- Ability to guide and support FM staff and subcontractors.
- Experience in change management and implementing new initiatives.
Qualifications
- Bachelor's degree in Facility Management, Engineering, or a related field.
- Proven experience in facility management, preferably in a corporate setting.
- Strong understanding of health and safety regulations and best practices.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in Microsoft Office Suite and CMMS software.
- Knowledge of Change management process for technical maintenance activities
Location:
–SingaporeIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
