Job Title
Workplace & Executive Executive / Assistant Manager
Job Description Summary
The Office & Facilities Executive / Asst Mgr is responsible for overseeing the daily operations, maintenance, and workplace services to ensure a safe, efficient, and well-maintained office environment. This role involves managing vendors, coordinating facility projects, troubleshooting technical issues, and optimizing workplace operations to enhance productivity and employee experience.
Job Description
About the Role:
- Daily & Ad-hoc Preventive Maintenance for All Trades & to ensure all service reports are properly completed & submitted on time (Building, Electrical, HVAC, Plumbing,Pest Control, etc).
- Follow up on service reports for rectifications (if required).
- Manage & oversee operations on site (Cafe, Cleaning Team, Mail Room, Reception Counter, Office Printers, AV/VC for Meeting Rooms, Facilitate Events such as Table/Chair/Power setup and cleaning).
- Manage vendors in accordance to SLAs including reviewing and renewing their contracts
- Basic technical competency to resolve technical issues (i.e. Power Trips, HVAC) to minimize impact to operations
- Continually review operations & processes to improve efficiency & productivity.
- Able to communicate with internal customers to resolve Facilities tickets within KPI, provide advice and suggestions to resolve facilities-related requests and enforce facilities policies.
- Be the cover for Mail Room when Mail Room Staff is on Leave.
- Prepare and manage tenders/quotations for maintenance and housekeeping services.
- To raise Purchase Request and Purchase Order.
- Collaborate with the team to address complaints, feedback, and incidents related to office and facilities maintenance to ensure timely resolution.
- To liaise with Landlord on season parking, access card, aircon and building related issues.
- Prepare monthly report and quarterly review report.
- Undertake any other responsibilities or tasks assigned by the Management
About You:
- Reputable Diploma or Degree. (Fresh graduates are welcomed to apply)
- At least 1–3 years of experience in facilities management, operations, or a similar role.
- Strong understanding Basic Knowledge of both hard and soft FM services
- Excellent communication and stakeholder management skills.
- Ability to lead and coordinate a team effectively.
- Detail-oriented with good organizational and time management skills.
- Ability to work independently and take ownership of budgets, projects and daily operations.
- Open mindset, willing to learn attitude and a team player.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
