Job Description
Welcome to our Wholesale KYC Operations Middle Office team! Are you passionate and enthusiastic about implementing controls and diligently overseeing them to safeguard the firm? If that resonates with you, then you've landed on the perfect spot with us.
As a Wholesale KYC Middle Office Associate within our Commercial Bank, you will manage the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. Your role will involve facilitating the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform. You will operate in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JPMorganChase infrastructure.
Job Responsibilities:
- Manage new business requests received from the Front Office and facilitate the KYC process end to end
- Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
- Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
- Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
- Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
- Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
- Interact frequently with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
- Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
- Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
- Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
Required qualifications, capabilities, and skills
- At least 3 years of working experience within KYC/Compliance/AML space
- Knowledge of KYC & Client onboarding
- Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.'s. etc.)
- Strong verbal and written communication skills
- Strong time management, organizational, relationship building skills
- Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
- Prior experience of adhering to controls and compliance standards
- Ability to grasp/learn concepts and procedures quickly
- Bachelor's degree
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036