The Citco Group Limited Logo

The Citco Group Limited

Vice President-Client Integration

Posted 13 Hours Ago
Be an Early Applicant
In-Office or Remote
2 Locations
Mid level
In-Office or Remote
2 Locations
Mid level
Leads client integrations, conversions, launches, service changes, and strategic projects for Citco Fund Services. Manages virtual teams, coordinates internal and external stakeholders, supports sales pitches and RFPs, contributes to SLA negotiations, oversees reporting requirements and workflow alignment, and drives process improvements. The role requires financial services and asset management knowledge, project management experience, client service expertise, and people and resource management capabilities.
The summary above was generated by AI

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role:

  • You will lead/oversee client integrations, conversions and strategic projects.
  • Responsible for assisting in the management of virtual teams tasked with project managing client integrations/conversions, services delivery changes and sales support. The integration team is the central point of contact for the client both technical and support during onboarding.
  • Involved with dealing with the senior management of all the organizations that interact with Citco Fund Services.
  • Participate in marketing and sales pitches; effectively demonstrate and communicate Citco’s workflows, best practices and technologies.
  • Provide sales with assistance on Request for Proposals (RFP).
  • Involved with AA/SLA negotiation.
  • Involved with new client launches/conversions and new Business Existing Client (NBEC) launches.
  • Assist with on-boarding of Ancillary services.
  • Coordinate with all relevant teams to ensure internal workflows will meet client needs.
  • Coordinate with internal and external stakeholders to ensure all necessary data is captured for client reporting and calculation models.
  • Oversee and manage strategic initiatives within the Client Integration team.
  • Oversee major SLA changes.
  • Involved with process Improvements.
  • Manage virtual teams.
Qualifications

About You:

  • You will have strong knowledge of the financial services industry, its products and practices and a strong interest in further development and learning.
  • A minimum of a bachelor’s degree in either of the following or related fields: Accounting, Finance, Mathematics or Economics; CPA or CFA preferred.
  • 4+ years of project management experience.
  • 4+ years of client services within the asset management industry.
  • 2+ years of people and resource management experience.
  • The ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines.
  • Strong sense of ownership and accountability of work product.
  • Proficient knowledge in Microsoft Programs (Excel, Word, PowerPoint).

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Similar Jobs

13 Hours Ago
In-Office or Remote
2 Locations
Senior level
Senior level
Financial Services
Leads client integration for fund administration, including sales support, RFPs, proofs of concept, client launches, conversions, ancillary-service onboarding, SLA changes, and strategic initiatives. Coordinates internal and external stakeholders, manages risks, reporting, escalations, resources, budgets, staffing, recruitment, training, and complex client issues. Partners with business development and senior leadership to deliver client solutions and improve processes.
Top Skills: MS Office
13 Hours Ago
Remote or Hybrid
2 Locations
Expert/Leader
Expert/Leader
Financial Services
Leads client integration, onboarding, service delivery, sales support, data migrations, system setup, testing, and complex project resolution for financial services clients. Manages virtual teams and Assistant Vice Presidents, oversees resources, recruitment, training, reporting, vendor relationships, and global process standardization. Supports new business development, client relationships, operational improvements, and coordination with technology and global office stakeholders.
Top Skills: MS Office
7 Hours Ago
Remote or Hybrid
HarbourFront, SGP
Entry level
Entry level
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide personalized styling advice, product recommendations, and exceptional customer service in a Kate Spade retail environment. Engage customers, drive sales through storytelling and add-on suggestions, complete POS transactions, maintain stockroom organization, and support omni-channel selling. The role requires flexible scheduling, teamwork, strong communication, retail experience, and knowledge of brand products.
Top Skills: Omni-Channel SellingPos SystemsSocial Media

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account