The role involves providing L1/L2 support for trading infrastructure, monitoring services, managing user requests, and improving processes through automation.
Position Overview:
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
- Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Intensive interaction with trading community, external vendors, development and infrastructure teams
- Oversee automated processes, scheduled jobs and regular reports
- Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.
Required Qualifications:
- 4+ years of support experience a must
- Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
- Proficiency in Python, Bash scripting
- Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
- Experience with Infrastructure automation (Chef, Puppet or Ansible)
- Experience with Kafka or like messaging buses
- Experience with CICD tooling
- Experience with Monitoring infrastructure (ELK and Prometheus preferred)
- Database administration experience (MySql or PosgreSql preferred)
- Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
- Ability to navigate network equipment command line
- Bachelor’s Degree in Computer Science, Engineering or related subject.
Nice to have:
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
- Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Knowledge of ITIL is an advantage.
Top Skills
Ansible
Bash
Chef
Cicd
Docker
Elk
Gke
Helm
Kafka
Kubernetes
Linux
MySQL
Podman
Postgres
Prometheus
Puppet
Python
Tcp/Ip
Unix
Similar Jobs
Fintech • Information Technology • Financial Services
The Director of Corporate Communications leads strategy development and execution for BlackRock's public narratives, integrating corporate communications with public affairs, and managing stakeholder engagement to enhance firm reputation.
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The engineer develops and maintains test programs for HBM validation, optimizing test stability, supporting equipment qualification, and collaborating on design validation and failure analysis.
Top Skills:
AteC/C++GitLinuxPerforcePythonUnix
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Digital Sales Representative will drive sales growth through outreach and relationship building, utilizing SaaS expertise to enhance customer experience and maximize revenue.
Top Skills:
6SenseLinkedInSaaSSalesforceTechtargetZoominfo
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
