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Squarepoint Capital

Trade Flow Support - Trading Infrastructure Support

Reposted 17 Days Ago
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Singapore
Mid level
Singapore
Mid level
The Trading Infrastructure Support Engineer provides L1/L2 support for mission-critical trading services, ensures high availability, manages issues, and automates processes to enhance efficiency.
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Department: Technology Operations

Position Overview:

The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint's mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.

  • Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
  • Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
  • Intensive interaction with trading community, external vendors, development and infrastructure teams
  • Oversee automated processes, scheduled jobs and regular reports
  • Manage users' requests: track requests, review approvals, updates, resolution, closure, etc.
  • Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.

Required Qualifications: 

  • 4+ years of support experience a must
  • Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
  • Proficiency in Python, Bash scripting 
  • Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
  • Experience with Infrastructure automation (Chef, Puppet or Ansible)
  • Experience with Kafka or like messaging buses
  • Experience with CICD tooling 
  • Experience with Monitoring infrastructure (ELK and Prometheus preferred) 
  • Database administration experience (MySql or PosgreSql preferred)
  • Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
  • Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
  • Ability to navigate network equipment command line
  • Bachelor's Degree in Computer Science, Engineering or related subject.

Preferred Qualifications: 

  • Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
  • Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
  • Self-motivated individual that takes initiatives and has an ownership & accountability mindset
  • Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
  • Knowledge of ITIL is an advantage.

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Top Skills

Ansible
Bash
Chef
Cicd
Docker
Elk
Gke
Helm
Kafka
Kubernetes
Linux
Multicast
MySQL
Podman
Postgres
Prometheus
Puppet
Python
Tcp/Ip
Tcpdump
Unix

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