Provide post-launch technical support for Oracle projects, resolve incidents, respond to inquiries, create documentation, and monitor system performance.
Job Description:
1. Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training.
2. Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues.
3. Create operational documentation and knowledge base articles, optimize support processes, and improve customer satisfaction.
4. Monitor system performance and assist with version upgrades and data migrations.
Qualifications:
1. Bachelor's degree or above, with 2+ years of technical support or operations experience. Familiar with Java applications and databases.
2. Proficient in Linux commands, capable of independent log analysis and performance monitoring (e.g., using Prometheus).
3. Knowledge of basic operations. Experience with cloud services (AWS/Azure) support is a plus.
4. Responsible, with strong customer service orientation and ability to work under pressure.
Top Skills
AWS
Azure
Java
Linux
Oracle
Prometheus
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Manage and develop partner ecosystems in MEA, drive growth strategies with partners, and facilitate collaboration across teams to meet sales objectives.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The DevOps Manager will lead a team in managing cloud infrastructure, ensuring high availability, improving CI/CD processes, and fostering team development and operational excellence in a SaaS environment.
Top Skills:
AWSC5Ci/CdDevOpsFedrampIrapIso27001MicroservicesPciSaaSSoc1Soc2
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The role involves developing and executing go-to-market strategies for Core Payments, driving revenue targets, optimizing market penetration, and providing expertise to sales teams across the region.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
