Provide post-launch technical support for Oracle projects, resolve incidents, respond to inquiries, create documentation, and monitor system performance.
Job Description:
1. Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training.
2. Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues.
3. Create operational documentation and knowledge base articles, optimize support processes, and improve customer satisfaction.
4. Monitor system performance and assist with version upgrades and data migrations.
Qualifications:
1. Bachelor's degree or above, with 2+ years of technical support or operations experience. Familiar with Java applications and databases.
2. Proficient in Linux commands, capable of independent log analysis and performance monitoring (e.g., using Prometheus).
3. Knowledge of basic operations. Experience with cloud services (AWS/Azure) support is a plus.
4. Responsible, with strong customer service orientation and ability to work under pressure.
Top Skills
AWS
Azure
Java
Linux
Oracle
Prometheus
Similar Jobs
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
As a Data Privacy Consultant, you'll advise organizations on data privacy regulations, assess data processing activities, and implement effective governance frameworks.
Top Skills:
Consent Management PlatformsData PrivacyData ProtectionInformation GovernancePrivacy Tools
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
As an Advent Asset Management SME, you'll advise clients on Advent solutions, support platform implementations, and collaborate with teams to enhance operations and reporting.
Top Skills:
AdventGeneva
16 Hours Ago
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
This role involves driving innovative marketing solutions using AI and data-driven strategies to enhance customer engagement and acquisition across various segments. The individual will lead digital marketing campaigns and manage partnerships while ensuring measurable results.
Top Skills:
AdtechAdvanced AnalyticsAIDigital MarketingMachine LearningMarketing TechnologyMartech
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
