Technical Investigator (Deviation)

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Technical Investigator is responsible for performing deviation investigation and documenting the process and the outcome of the investigation. This includes but not limited to root cause analysis, appropriate Corrective and Preventive Actions (CAPAs) definition and product impact Assessment.

Key responsibilities:

• Lead clear, timely investigations into production deviations and nonconformities.
• Apply structured root cause tools (5 Whys, Ishikawa, FMEA) to find causes.
• Present preliminary findings at the Deviation Review Board and support rating decisions.
• Collaborate cross-functionally to design effective Corrective and Preventive Actions (CAPAs).
• Write accurate deviation reports and track CAPA status to on-time closure.
• Engage customers via meetings to share investigation outcomes and next steps.
• Prepare audit storyboards and represent Manufacturing during customer and regulatory audits.

Key requirements:

• Bachelor’s degree or diploma in Life Sciences or a related field.
• Experience in a current Good Manufacturing Practice (cGMP) environment; entry-level talent welcome.
• Clear, concise writing and confident presentation skills.
• Comfortable collaborating with Manufacturing, QA, QC, Engineering and MSAT stakeholders.
• Working knowledge of quality systems (e.g., TrackWise) and Laboratory Information Management Systems (LIMS).
• Ability to analyze problems, lead discussions, and build consensus.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.