Configure and update hotel and rate information using CRM systems and internal admin panels. Monitor rate display accuracy, identify and resolve technical booking issues, and maintain high-quality platform content. The role requires managing multiple tasks, meeting performance KPIs, and demonstrating strong English, computer literacy, spelling, attention to detail, and self-organization.
Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.
Job Responsibilities- Quickly identify and resolve technical issues that may arise during bookings;
- Monitor the quality and accuracy of rate displays for platform users;
- Work with the CRM system and internal admin panels to enter and update information;
- Achieve established KPIs (monthly bonus based on performance).
Requirements
- Ability to quickly switch between tasks and handle several assignments in parallel;
- Excellent spelling and punctuation, strong computer literacy;
- Confident PC user, experience with Google Docs;
- Attention to detail, perseverance, and a high level of self-organization;
- English language proficiency at Upper Intermediate level or higher.
Benefits
We offer you:
- Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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