Mondelez International products
Mondelēz International Logo

Mondelēz International

TA Coordinator Team Lead with French

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Bucharest
Mid level
Hybrid
Bucharest
Mid level
Oversee compliance monitoring, quality assurance, and data protection. Drive performance improvement through coaching teams and managing service metrics.
The summary above was generated by AI

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Data management
  • Leading teams, coaching and mentoring
  • Managing performance driven by service level agreements and metrics
  • Relationship management with a client focus
  • Problem solving and analytical skills
  • Communicating effectively, verbally and in writing
  • Process management skills
  • Working in a shared service organization a decided advantage


More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Service Operations (Delivery)
Global Business Services

Top Skills

Case Management Tools

Mondelēz International Singapore Office

Mondelēz International Singapore Office

Singapore

Similar Jobs at Mondelēz International

2 Days Ago
Remote
Hybrid
8 Locations
Senior level
Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Global Environmental Program Manager will develop and implement global environmental programs, focusing on waste reduction, energy management, and regulatory compliance while collaborating with various teams to ensure environmental goals are met.
Top Skills: Environmental Data Management SystemsEnvironmental ScienceSustainability
2 Days Ago
Hybrid
Bucharest, ROU
Mid level
Mid level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Responsible for enhancing continuous improvement processes, managing idea generation, training staff, and collaborating across departments to improve productivity and efficiency.
Top Skills: Data Analytics ToolsExcelLean ToolsTpm Tools
Entry level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Work and Life Events HR Advisor provides general HR advice, manages employee data in Workday, supports query resolution, and collaborates on process improvements.
Top Skills: Workday

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account