System Analyst
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 6 years
Job Mode: Contract
Work Mode: On-site
Responsibilities:
· The primary work comprises of requirements analysis and translating them into system specifications, mapping design, conducting SIT, supporting UAT and supporting post implementation.
· Design and document system in accordance with Company’s Systems Development Methodology (SDM). Example: Functional Specifications, Design Specifications, SIT Scripts, etc.
· Working closely with Business Units, users and technology teams to understand requirements and analyse business processes.
· Collaborate with Functional Business Analysts (FBA) and technical teams to design and help implement new system that address and fix any current issues.
· Facilitate communication between stakeholders when necessary
· Instruct colleagues and key stakeholders on how to use new system through training programs and documents
Requirements:
Education:
· Bachelors’ Degree in Computer Science or related field.
· At least 6 years’ relevant experience preferably in a Finance Institution.
Essential:
· Analytical skills. Able to analyse data, requirements and gaps to review and identify areas for improvements
· Attention to detail. Able to identify any potential errors, discrepancies and problem areas
· Good communicator. Has strong written and verbal communication skills. Able to explain complex terminology and issues in layman’s terms when communicating in person or in documentation
· Interpersonal skills. Possesses ability to build good working relationships with various stakeholders. Able to be patient and active listener.
· Time management. Must manage time effectively to meet deadlines.
Proactive and Team player.Can actively track deliverables, follow up with teammates proactively and collaborate with colleagues when needed.
Key Domain/ Technical Skills
· Technical skills. Has advanced MS Office knowledge like PowerPoint for presentation, Word for documentation, Excel for data analysis or computing, etc.
· Documentation. Strong writing skills and presentation.
New system development. Know-how in new system development or project implementation environment.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
