System Analyst

System Analyst

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

 Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Experience: 6 years
Job Mode: Contract 
Work Mode: On-site

Key responsibilities:

            Work very closely with Business Users, Business Analyst and project team members on solutioning during project initiation, implementation and post-implementation support.

            Participate in requirements gathering with Business Users and Business Analyst. Suggest alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes.

            Work on / review solution design & effort estimates and prioritize projects & change requests

            Develop/Review functional specification based on Business Requirement document and map out into RTM (Requirement Traceability Matrix).

            Develop/Review Technical Design Specification to ensure the design meets the Functional Requirement.

            Review SIT Test Plan, Test Design and Test Cases.

            Ensure all application documentations are maintained and completed according to the delivery methodology.

            Verify vendor code releases to ensure that they are delivered as per functional and technical requirements.

            Review SIT Test Plan, Test Design and Test Cases.

            Support testing during SIT, UAT and post-implementation phases.

            Post production cut-over monitoring and provide support on issues and incidents raised. Ensure timely response and address of all production incidents

            Provide on-going 3rd level Production Support.

            Diagnose, troubleshoot and identify solutions to resolve application related issues.  Work with architect, development team on the technical solutions to address production issues and maintain system stability.

            Contributes to team effort by accomplishing related results as needed.

Key Skills:

• MS SQL, Oracle
• JAVA
• Linux, Windows

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality