System Analyst
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Location : Singapore
Job Summary
As a Software Engineer, you will contribute to the development and enhancement of software applications, taking on more complex and challenging tasks than an entry-level role. You will apply your expertise to design, code, and test software solutions, while collaborating with cross-functional teams to deliver high-quality products. This role is suited for individuals who have a solid foundation in software engineering and are looking to further advance their skills and career.
Responsibilities
• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project's requirements within schedule
Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule
Requirements
Must Have
• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL
• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python
• At least 10 years of experience in application and database design and UI/UX design
• At least 8 years of experience in business analysis, data mapping and process mapping
• At least 8 years of experience in Production Support Management, Incident and Problem Management
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication
Key Domain/ Technical Skills:
• Experience in Compliance
• Experience in AI Machine Learning
• Experience in Application Development, System Implementation and Integration
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
