E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
Position Qualification Summary
Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.
We utilize a number of technologies including some of the usual suspects like F5, Cisco, UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, IBM Websphere Application Server, IBM Websphere MQ, IBM Cognos, Axway, Webfocus, Chef, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to DevOps scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.
The systems that the Cloud Service Support team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfy furniture, cool tech, and great people, we are most concerned with your career and your ability to grow and advance yourself
You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.
Key Accountabilities
- Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime
- Support the entire application life-cycle, including development, testing, patches, and tri-annual releases
- Work on assignments/projects simultaneously
- Properly set priorities and order for work
- Ask for help and provide it to others
- Maintain personal accountability for getting things done on time and with quality results
- Develop solid relationships with global support teams, QA, and development to improve system stability and availability
- Maintains awareness of current technologies and technological trends; assimilates new technology into the company work environment; advances technical and business proficiency through a formal education process and work assignments
- Participates in establishing, documenting, maintaining, and following information technology standards
- Work in 24 x 7 x 365 shift
- Provides 24x7 on-call rotation to support immediate response to critical system issues
- Follow Information Technology best practice standards
- Develop and maintain current, personal knowledge and skills on industry and professional trends and activities
- Proactive and searches for process improvement opportunities
- Demonstrate verbal and written communications skills
Qualifications
- BS or BA in Information Systems, Computer Science, or related field
- RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment
- Windows Server Administrator including Active Directory, Group Policy, SCCM, Power Shell, and Exchange is plus
- Strong problem solving skills
- 1+ years Designing and Architecting enterprise system landscapes
- Experience with cloud platforms, particularly AWS, and Dev/Test/Prod landscapes
- Operational knowledge of server maintenance and builds
- VMWare administration
- Linux application administration
- Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
- Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, TCL, …)
- Experience supporting Java-based applications, including JVM tuning, in a production environment
- Zabbix, OpsGenie, or other enterprise monitoring system
- 5% travel required
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.
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