SW Engineer (Visa Resolve Online, VROL)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

Description:

As a Software engineer in Dispute Systems, you will be part of a global team that develops and maintains Visa Resolve Online, a web-based application that enables Visa clients to manage their disputes and chargebacks. You will use your Java skills and experience with various technologies to investigate, develop, test, and deploy high-quality code that meets very high business, security and resiliency requirements. You will collaborate with other teams, vendors, and stakeholders to ensure the smooth delivery and operation of the application. You will have the opportunity to learn and apply new technologies and frameworks, such as AI and generative AI, to enhance the functionality and performance of the application.

Responsibilities:

• Learn the Visa Dispute business domain, analyze requirements, evaluate different coding options and participate in scoping and sizing activities
• Investigate, replicate, develop, test and maintain code for the Visa Resolve Online application
• Communicate and collaborate effectively with team members including vendor partner teams
• Analyze the production issues, identify the root cause and provide solutions to operations and client services
• Participate in the technology proof-of-concepts and learn new technologies and frameworks
• Build Tools, Utilities and create and maintain technical documentation
• Collaborate with Business, Product Owners, DevOps, Security, Automation, Architects and Development teams to ensure alignment across initiatives
• Deliver service excellence and innovation, create opportunities, consistently think and act ahead of the curve

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualification
•Bachelor's degree in computer science or a related field is required
Preferred Qualification
•1-2 years of relevant experience in Java/J2EE enterprise applications, Spring
framework and Web Services
•Strong Core Java skills
•Demonstrated ability to build and understand object-oriented designs
•Strong SQL skills and knowledge of RDBMS concepts
•Strong problem solving and analytical skills
•Fundamental knowledge of UNIX and shell scripting
•Very good communication skills
•AI and generative AI skills are highly desirable
•Practical knowledge and skills in utilizing cloud computing platforms is desirable
•Experience in the financial domain or payment industry is a plus
•Knowledge/Work experience using Agile methodologies is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.