SW Engineer - Site Reliability Engineering (SRE)

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. 

The Work itself: 

• Engage with product, architects, developers, QA, Operations & Infrastructure teams from the start of the SDLC phase.
• Become subject matter expert for the assigned product(s) with detailed functional and architectural knowledge
• Deliver code instrumentation related dev features to enable teams to do monitoring and alerting setup in production
• Set up the application code to deliver bug fixes, platform enhancements related features (perf enhancements, scalability, resiliency etc.) in production.
• Perform thorough investigation of defects, drive RCAs and lead code changes to fix production incidents
• Performing proactive analysis of products by gathering and analyzing metrics. As a result, identify product improvements and collaborate with teams to improve product reliability.
• Contribute towards reducing the operational toil through tools and automation for productivity gains.
• Engage with tech and non-tech partners on regular basis to analyze functional and technical solutions.
• Understand new changes in production systems and assess its risk from application perspective to drive reliability and availability
• Be a continuous learner and develop the technical expertise in application and infra technologies.

Essential Functions:

• Demonstrates basic knowledge and asks questions about project requirements.
• Reviews and asks questions about solution strategies that improve the design and functionality of a product feature.
• Works under close guidance from others to perform the code bug fixes and deliver low-medium product features.
• Identifies and sets up holistic application observability
• Focuses on identifying and automating repeated workflows or tasks to reduce the burden of toil
• Supports & document the incident triaging and helping drive the RCA

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• Bachelors degree, OR 3+ years of relevant work experience.

Preferred Qualifications:

• Hands-on Java Backend & NoSQL DB development knowledge
• Knowledge on Kafka & Containers infrastructure
• Understanding of OS, storage and basic networks

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
• Language Expertise: Expertise in one or more general development languages (e.g., Java, Kafka)
• Builder: Experience building and deploying modern services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Dev, QA, and Agile/Scrum teams

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.