SVP/VP, Unit Operational Risk Manager (UORM), Global Financial Markets Operations (GFMO), Group COO

About the role

The Unit Operational Risk Manager (UORM) plays a pivotal role in strengthening GFMO’s operational risk posture and ensuring a resilient, well‑controlled operating environment across Global Financial Markets processes. The UORM partners closely with unit leaders, Group Ops COO‑ORM, RMG‑OR and other stakeholders to embed the Group’s Operational Risk Management (ORM) Framework, drive proactive risk identification, elevate risk culture, and support the implementation of GFMO’s 2026 Risk Roadmap and Group Operations Scorecard priorities.

Responsibilities

Governance and ORM Framework Implementation

• Implement Group ORM policies, standards, taxonomies and guides.

• Maintain GFMO‑specific procedures to meet ORM expectations.

• Coordinate audits and regulatory inspections

Operational Risk Identification, Assessment & Profiling

• Lead RCSA, ensuring quality assessment of risks and controls.

• Identify emerging risks via thematic reviews and issue trends.

• Drive KRI monitoring and escalation.

Control Effectiveness & Continuous Improvement

• Assess design and operating effectiveness of GFMO controls.

• Review surveillance and exception trends to identify themes and uplift control discipline.

• Rationalise BAU monitoring activities for relevance and value.

Incident Management

• Ensure timely, accurate and well‑analysed incident reporting.

• Oversee robustness of corrective and preventive actions.

• Manage timely closure and minimise extensions.

Reporting, Insights & Stakeholder Engagement

• Maintain an accurate and up‑to‑date operational risk profile, ensuring transparency of key risk exposures, emerging themes and control effectiveness.

• Prepare insightful dashboards, analysis and management updates that translate data into actionable risk intelligence and support decision‑making.

• Engage actively in risk forums and partner with relevant stakeholders to drive cross‑functional alignment, strengthen risk governance and ensure consistent understanding of GFMO’s risk landscape.

Building a Strong Risk & Control Culture

• Promote ownership, transparency and ethical conduct.

• Drive mandatory learning compliance.

• Lead communication, uplifts and behaviour‑reinforcement programmes.

Risk & Control Advisory for New Business & Change Initiatives

• Provide proactive, value‑adding risk and control advisory on new business proposals, transformative initiatives and change activities led by GFMO managers.

• Assess proposed processes, controls, and impacts using an operational risk lens to ensure alignment with ORM policies and governance expectations.

• Partner with GFMO leads to identify potential risk exposures early and recommend practical mitigations throughout the change lifecycle.

Requirements

• Degree in Business, Finance, Accounting or equivalent.

• Operational risk, audit or control background; T&M familiarity preferred.

• Strong analytical, problem‑solving and communication abilities.

• Able to influence and collaborate effectively.

• High integrity and strong risk culture champion.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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