SVP, Strategic Planning and Business Management Lead, Transformation and Data, Group COO

Business Function:

Here at the DBS Transformation & Data, Group COO, we focus on nurturing the culture of the "World's Best Bank", 2025, 2021, 2019 (Euromoney) and “World’s Best Digital Bank” (Euromoney, 2016 & 2018). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)!

Responsibilities

• Drive strong execution of the strategic plan across the leadership team, fostering cross-team collaboration.
• Implement business strategies, plans, and processes aligned with DBS and departmental strategy. Analyze data, create KPIs, and report on operational performance.
• Develop, execute, and ensure regional alignment of the department's strategic plan and activities. Oversee the development and implementation of control towers and dashboards to track progress towards strategic goals.
• Coordinate and ensure strong execution across the leadership team in accordance with the strategic plan and drive strong cross-team collaboration.
• Provide operational leadership by implementing business strategies, plans, and procedures that align with DBS’ and the department’s strategy.
• Evaluate operational performance by analysing data and creating KPI metrics and reporting.
• Develop and execute the department’s strategic plan and activities and ensure alignment across the region.
• Lead the development and implementation of control towers and dashboards to guide the fulfilment of the department’s strategic goals.
• Prepare and ensure quality and timely submission of presentation materials, report and plans.
• Oversee the planning, development, tracking, management, and forecasting of the department's annual budget and expenses, including Strategic Cost Management (SCM) opportunities.
• Lead contract governance efforts across the department, including risk assessments, contract management, and fee optimization, ensuring compliance with group policies.
• Develop, implement, and maintain a comprehensive and effective business continuity plan, including regular testing exercises (unit tabletop exercises, full simulations, staff recall, etc).
• Manage employee experience initiatives for the unit to cultivate a positive team culture.
• Oversee day-to-day operations of the department, relating to financials, workspace, management support etc.

Requirements:

• Bachelor’s Degree with at least 10 years of relevant experience in Banking/ Financial Services industry
• Sound understanding of related areas of responsibilities, particularly advanced business planning and budget and expense management
• Leadership skills, with steadfast resolve and personal integrity
• Proven experience in managing multiple stakeholders and teams
• A solid grasp of accounting principles, data analysis and performance metrics
• Ability to diagnose problems quickly and have foresight into potential issues
• Self-starter with the ability to thrive in ambiguity and possesses strong business acumen
• Organised and structured team leader with strong follow-up skills; responsive and proactive
• Excellent communication skills - verbal and written
• Possess excellent Microsoft office skills, especially PowerPoint and Excel. Hyperion knowledge is a plus.

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