As a Support Engineer, you will maintain UDC systems, support core nodes, resolve technical issues, perform health checks, and document processes.
Join our Team
About this opportunity:
As a Support Engineer in the MNEA CSS TW FET SD & CS team, you will be responsible for the technical support and lifecycle maintenance of UDC domain products. You will work hands-on with carrier-grade systems to ensure the high availability and seamless operation of critical telecom solutions.
What you will do:
Required skills:
Nice to have (can learn on the job):
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Taiwan (TW) || Taipei
Req ID: 779758
About this opportunity:
As a Support Engineer in the MNEA CSS TW FET SD & CS team, you will be responsible for the technical support and lifecycle maintenance of UDC domain products. You will work hands-on with carrier-grade systems to ensure the high availability and seamless operation of critical telecom solutions.
What you will do:
- Maintain UDC systems: Provide technical support and ensure the high availability of UDC domain products.
- Support Core Nodes: Perform maintenance and configuration for core network equipment (UDR, UDM, HSS, CUDB).
- Resolve Technical Issues: Troubleshoot and recover carrier-grade systems during service incidents or outages.
- System Health & Updates: Execute system health checks, software patches, and performance optimizations.
- Document & Share: Maintain technical logs and share troubleshooting knowledge to improve team efficiency.
Required skills:
- 5+ years in telecom network integration or core networks
- Hands-on experience with UDC core network equipment
- Proficiency in at least one: UDR, UDM, HSS, or CUDB
- Strong end-to-end troubleshooting capabilities
- Quick learner with problem-solving mindset
Nice to have (can learn on the job):
- Deep UDC systems knowledge
- UDC deployment experience
- Process optimization skills
- Cross-functional collaboration experience
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Taiwan (TW) || Taipei
Req ID: 779758
Top Skills
Cudb
Hss
Udc
Udm
Udr
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