Develop and grow strategic accounts among pharmaceutical and MedTech multinationals across Asia-Pacific. Responsibilities include building C-suite relationships, pursuing new business, expanding existing accounts, upselling and cross-selling solutions, leading regional opportunities, creating account strategies, conducting whitespace analysis, preparing proposals, responding to RFPs/RFIs, and coordinating internal teams to address customer needs.
As a Strategic Account Manager, you will be tasked with securing, building and developing partnerships with Clarivate’s Key Strategic Accounts in the Asia-Pacific region. Successful candidates will have an active network of key stakeholders within Marketing, Strategy and Commercial teams and employ consultative sales skills to identify, qualify and facilitate innovative solutions to customer’s problems. Whilst there is an established book of business and strong foundational relationship base in some of these regional headquarters, there will also be an expectation develop new relationships and upsell/cross-sell new solutions.
Primary Duties and Responsibilities
Strategic account development with regional teams in Tier 1/2 Pharma and MedTech Multinationals. This includes:
- Build and develop long-term C-Suite relationships to advance strategic alliances
- New business development
- Managing existing relationships to growth
- Upselling and Cross-selling new/existing services and solutions
- Lead key Regional or multi-country strategic opportunities that are critical to achieving account plans and regional financial goals
- Conducting whitespace analysis for assigned Strategic Accounts. Owns the regional account strategy considering Clarivate priorities and customer strategic objectives and implement regionally.
- Partner with Customer Experience and Marketing teams to optimize the customer journey with Clarivate
- Interfacing with all key buying points and advocates including Senior management, users of the platforms, department/franchise heads, brand teams etc.
- Expand the uptake of Clarivate’s products and services into new departments
- Generating proposals, planning customer meetings, and forming a Clarivate team best suited to meet the customer need
- Developing and maintaining a high level of customer, industry and product knowledge
Education and Experience:
- 10+ years Sales and Account management experience
- Can demonstrate an established active network within Regional operations of Pharma MNCs
- Experience of selling complex and bespoke market research or business intelligence solutions
- Pharmaceutical or Healthcare industry experience preferred
- Business or Scientific Degree preferred
Competencies Required:
- Passionate about winning and focused on building relationships at all levels within an organisation
- Proactive; makes things happen and inspire others to take action
- Ability to travel (under ‘normal’ circumstances) within Asia
- Experience in territory / account planning, creating custom proposals and responding to RFPs/RFIs
- Excellent presentation, verbal and written communications skills
- Ability to manage time effectively and balance multiple priorities in a fast-paced environment
- Can lead and influence without direct authority
- Clear thinker with proven ability to synthesize complex issues into simple messages
- Languages: fluency in English. Knowledge of any, or several, other languages would be beneficial
Hours of Work
Full-time, permanent, Hybrid
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Similar Jobs
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
Owns strategic government accounts across Australia and New Zealand, driving complex transactions, revenue growth, forecasting, proposals, negotiations, and account expansion. Builds customer relationships across government, defense, intelligence, diplomatic, and geospatial domains; develops capture and engagement plans; presents product briefings; coordinates internal stakeholders; manages deal approvals, terms, pricing, and Salesforce opportunities. Requires strong government mission knowledge, solutions-selling experience, and ability to grow high-value accounts.
Top Skills:
Earth Observation DataGeointGeospatial IntelligenceSalesforce
Fintech • Financial Services
Own and grow a portfolio of complex regional and global enterprise accounts across fintech and payments. Drive revenue, transaction volume, upselling, cross-selling, account planning, and churn prevention. Build C-level relationships, lead business reviews, provide ROI insights, and coordinate with Product, Engineering, Compliance, Legal, Business Development, and Solutions teams. Monitor APAC payment trends and regulations while serving as a trusted advisor for cross-border payment expansion.
Top Skills:
APIsSalesforce
Hardware • Software • Analytics
Manages and grows strategic accounts across Asia, driving revenue, market share, profitability, and customer engagement. Develops account strategies, leads complex cross-functional initiatives, manages budgets and risks, negotiates commercial agreements, and identifies cross-sell and upsell opportunities. Builds executive-level customer relationships, provides market and competitive insights, oversees forecasting and pipeline management, resolves escalations, and contributes to regional sales strategy. Mentors colleagues and promotes effective strategic account management practices.
Top Skills:
Crm SystemsDigital Account Management Tools
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
