Summary
We are on the lookout for an experienced Product Specialist who will be part of the Ancillary Products team to support the team's ancillary products with the common objective of growing ancillary revenue. The Product Manager would work closely with both internal stakeholders (i.e. Customer Care, Digital Experience, IT) and strategic partners to optimize and improve the revenue and take-up rate of ancillary products under his/her charge. He/She would also be responsible for the pricing of these ancillary products, and actively contribute towards the analysis and reporting of product performance.Job Description
Responsibilities
Work closely with both internal stakeholders and external partners to grow the revenue and take-up rate of the ancillary products under portfolio
Conduct periodic benchmarking studies and competitor analysis to ensure relevance of product in terms of proposition and pricing.
Generate insights from regular deep analysis on product performance trends
Identify opportunities, gaps and customer pain points through customer engagement and feedback loops
Define and execute revenue optimization plans for ancillary products and revenue initiatives
Requirements
Degree, preferably with a business or numerical discipline
Preferably 2-4 years of experience in revenue management, ancillary revenue sales or airline commercial experience
Scoot Singapore Office
Singapore, , Singapore, 819663
