Specialist - Process Transformation

Posted 9 Days Ago
Be an Early Applicant
Remote
Senior level
Fintech • Payments • Financial Services
The Role
The candidate will lead Continuous Improvement Programs, identifying process bottlenecks using Lean Six Sigma methodologies and various process improvement tools. They will be the main contact for the Brighter Way initiative and will drive initiatives across business functions.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description

  • Responsible in leading Continuous Improvement Programs across various functions. The candidate will serve as the Business Partner by championing the identification of process bottlenecks and variations through Lean Six Sigma methodology and tools.

Preferred skills

  • Process Improvement
  • Business Process Management
  • Process Mapping/Realignment/Reengineering
  • Lean/Six Sigma
    • Failure Mode Effect Analysis (FMEA)
    • Value stream map (VSM)
    • Customer journey mapping
    • Cost per unit calculations
    • Hypothesis testing
  • DMAIC/PDCA Methodology
  • Proficient in Microsoft excel based data analysis
  • Proficient in business case formulation and presentation skills

Qualifications

  • Preferably from Statistics/Engineering background when it comes to education
  • At least Green Belt trained and practitioner, with minimum of 2 to 3 projects
  • Have lead similar continuous improvement programs across different functions within an organization
  • With experience in process streamlining related to insurance or other fintech, working experience with a consulting firm in insurance domain will be an added advantage
  • Minimum experience in process improvement domain 5 years, over all experience 10-15 years

Responsibilities

  • The candidate is responsible in spearheading continuous initiatives and projects across business functions. The candidate will serve as the main point of contact of the Brighter Way initiative for all functions and will lead the identification of process bottlenecks and variations through Lean Six Sigma methodology and other process improvement tools.

 

Job Category:

Project Management - Process

Posting End Date:

30/12/2024

Top Skills

Excel
The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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