Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Profile Summary:
In this role, you will administer and maintain a portfolio of policies of high complexity and ensure the prompt issuance of policy contracts and bills. At the same time, you will support the team in providing administrative support in servicing the clients. You will report to the Team Leader, Enterprise Solution and work closely with Business managers to ensure that policy contracts, premium notices and endorsement are issued within the agreed turnaround time.
Job Description:
- Manage and support portfolios that are assigned to ensure BAU activities are carried out with accuracy and within the agreed turnaround time
- Review expiring policies and liaise with the relevant stakeholder to ensure that invitation to renew is sent out within the agreed timeline
- Work together with the team to ensure the BAU activities carried out efficiently and within turnaround time
Who we are looking for:
Competencies & Personal Traits
- Strong interpersonal and communication skills
- Meticulous and detail oriented
- Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
- Enjoy working with people at all levels and across functions
- Curiosity in exploring new tools and solutions to address operational needs
Working Experience
- 3 - 5 years working experience with insurers or insurance related industry
- Prior experience with employee benefits scheme is desirable
- Knowledge of term life or hospital and surgical plans is a must
Professional Qualifications
- Possess M5 and Health Insurance certification
Education
- Diploma or Degree in Business relevant fields of studies
Language
- English
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
