Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities :
Responsibilities:
-
Assist in troubleshooting and resolving customer issues related to Razer peripherals and software.
-
Work closely with the software development & QA team to provide a timely solution to customer issues.
-
Use JQL or SQL & PowerBI for data analysis & data reporting to provide overview of trending issues to internal stakeholders.
Learning Objectives:
-
Gain hands-on experience in providing product support in a fast-paced tech environment.
-
Gain hands-on experience in collaborating with cross-functional business units.
-
Learn about the SDLC and how it applies to gaming hardware and software.
-
Develop & apply skills in JQL or SQL and learn how to use these tools for data analysis and reporting.
-
Understand the gaming industry and Razer’s role as a leading brand.
Candidate Requirements:
-
Diploma or bachelor's in Software Engineering or Information Technology or a related field.
-
Knowledge of the Software Development Life Cycle (SDLC).
-
Experience with JQL or SQL.
-
Basic PC knowledge such as how to fix Razer's peripherals.
-
Passion for gaming and understanding of the gaming community.
-
Excellent communication and problem-solving skills.
-
Ability to work in a team and adapt to a dynamic work environment.
-
Detail-oriented and ability to identify & articulate trends.
-
The ability to communicate in Mandarin is preferred as you will be required to look at issues reported in Mandarin.
-
Able to commit for 6 months for optimal learning exposure
Pre-Requisites :
Are you game?
Top Skills
Razer Singapore Office
1 One-north Cres, Singapore, 138538
Similar Jobs
