Maintains and improves applications and cloud infrastructure for availability, reliability, scalability, and performance. Designs automated CI/CD deployments, implements infrastructure and network as code, monitors services using observability tools, and applies service-level objectives to prevent customer-impacting issues. Collaborates with engineers and stakeholders to resolve complex problems, guides technical designs, and promotes site reliability engineering practices.
There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Payments Technology team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
- Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
- Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
- Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
- Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
- Supports the adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Formal training and/or certification in software engineering and at least 3+ years of experience
- Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
- Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
- Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
- Familiarity with troubleshooting common networking technologies and issues
Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Singapore, Singapore, SGP Office
One@Changi City, Changi Business Park Central 1, Singapore, Singapore, 486036
Similar Jobs
Financial Services
Manage liquidity and structural interest rate risk across APAC legal entities. Monitor risk metrics and limits, analyze balance sheet and funding exposures, review stress scenarios, challenge assumptions, support policies and governance, and conduct deep-dive analyses. Partner with treasury, risk teams, senior leaders, and regulators to identify emerging risks and recommend mitigations. The role requires strong quantitative analysis, banking risk expertise, communication skills, and Mandarin fluency.
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Leads the full enterprise sales cycle across Singapore and ASEAN, from prospecting and discovery through negotiation and closing. Develops new accounts, expands existing clients, builds territory plans, manages SaaS solutions, engages CFOs and C-level executives, coordinates cross-functional virtual teams, and consistently delivers revenue targets. Requires extensive ASEAN SaaS sales experience, financial close and ERP knowledge, complex enterprise deal expertise, strong executive communication, and willingness to travel.
Top Skills:
Erp SystemsSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage distributor and reseller relationships across APAC, driving partner-led pipeline, bookings, revenue, customer acquisition, and market expansion. Responsibilities include joint business planning, partner recruitment and enablement, sales campaigns, demand generation, forecasting, performance monitoring, executive relationship management, and regular business reviews. The role collaborates with internal sales teams to improve partner productivity, coverage, and regional target achievement.
Top Skills:
SaaSServicenow
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
