Senior Specialist, Wellbeing

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

WHAT YOU'LL BE DOING IN THIS ROLE

Reports to: Head, Corporate Occupational Health & Safety

Get to know our Team:

Grab’s OHS team supports the organization across multiple geographies and business units. We plan, execute and enforce policies and standards to ensure the safety & security of our people, facilities and other key assets.

We also help influence the overall strategic direction of the company by supporting senior management with timely risk assessments, insights & advice.

This role will report directly to the Head of Occupational Health & Safety. At Grab, wellbeing is viewed as a holistic concept that encompasses the mental, emotional, and physical health of every Grabber. It's an integral part of the company's culture, with a strong commitment to fostering an empowering environment that stimulates productivity, promotes a culture of continuous improvement (Kaizen), and ultimately drives growth that aligns with Grab's vision. The Senior Specialist, Wellbeing will be responsible for providing direct support and resources to employees to enhance their overall wellbeing, as well as coordinating various wellbeing activities and programs within the organization. This includes planning and executing events, managing wellbeing resources, and ensuring employees are aware of and engaged with available support. The candidate will also gather feedback through surveys and focus groups to continuously improve wellbeing initiatives.

If being constantly on the move and problem solving excites you, this is the role for you. Successful candidates will work on multi-dimensional projects, with our regional teams, and external partners to tackle real-time issues for a fast growing business.

Get to know the Role:

• Sets and delivers objectives that significantly improve the wellbeing of individual employees and managing comprehensive wellbeing programmes across the organization. Develops individual and team priorities that align with Grab's overall wellbeing strategy and delivers on these priorities.
• Effectively communicates wellbeing resources, support, and activities to employees. Establishes a common understanding of the importance of wellbeing and participation in wellbeing activities among employees.
• Identifies problems and modifies support methods and coordination techniques to better meet employee wellbeing needs and execute wellbeing activities. Independently identifies and solves problems within the team to better deliver on priorities.
• Leads the wellbeing effort through concentrated knowledge of wellbeing support and coordination of wellbeing activities. Understands how the team fits into the wider People Team function and carries out team responsibilities.

The day-to-day activities:

• Develop, implement, and manage comprehensive wellbeing programs that support the mental, emotional, and physical health of employees. This includes supporting the Head in designing new strategies and evaluating their effectiveness.
• Provide direct support and resources to employees to enhance their overall wellbeing. This includes organizing wellbeing events & workshops and providing access to mental health resources.
• Gather feedback through surveys and focus groups to continuously improve wellbeing initiatives. Use this feedback to identify gaps and modify support methods and coordination techniques to better meet employee wellbeing needs.
• Effectively communicate wellbeing practices and policies to employees. Establish a common understanding of wellbeing initiatives among employees.
• Identify and solve problems related to employee wellbeing. Adapt wellbeing programs to better meet employee needs and deliver on priorities.
• Lead the team through advanced knowledge of wellbeing practices and strategies. Understand how the wellbeing initiatives fits into the wider People Team function and carry out team responsibilities.
• Work closely with leadership to integrate wellbeing into the company culture and ensure alignment with organizational goals.
• Regularly evaluate the impact of wellbeing programs and make data-driven adjustments to improve outcomes.

Qualifications

The must-haves:

• Bachelor's degree in Psychology, Human Resources, Health & Safety, or a related field.
• Certification in Mental Health First Aid, Workplace Health Promotion, or a related field would be advantageous.
• Minimum of 2 years of experience in a similar role focusing on employee wellbeing, health promotion, or human resources.
• Experience in designing, implementing, and evaluating wellbeing programs.
• Experience in using AI tools for enhancing employee wellbeing would be a plus.
• Advanced knowledge of holistic wellbeing practices and strategies.
• Strong understanding of holistic wellbeing: Career, Emotional, Purpose, Social, Financial, Physical, and Community.
• Ability to identify problems and modify support methods and coordination techniques to better meet employee wellbeing needs.
• Familiarity with employee surveys, focus groups, benchmarking, and internal audit for assessing the current state of employee wellbeing.
• Ability to evaluate the program’s effectiveness using quantitative and qualitative data.
• The candidate should also ideally be knowledgeable on the current trends on wellbeing such as current topics, vendors, as well as government initiatives.

Success Factors in Grab

• An analytical mindset with ability to present and execute on actionable findings
• An ability to develop a variety of complex policies and procedures with minimal supervision 
• Possess good problem solving/decision making, communication and interpersonal skills
• Displays strong judgment, a well-grounded moral compass, and a humble disposition that respects and resonates with the unique culture at Grab.
• Executive presence to be able to influence leaders, drive positive outcomes 
• An ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment
• Self-motivated and driven to manage multiple tasks simultaneously and to meet highly dynamic deadlines
• Proficiency in Google applications, including Google Sheets, Slides, and Docs, is highly advantageous.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.