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WalkMe

Senior Solution Advisor

Posted 10 Days Ago
Be an Early Applicant
Hybrid
Singapore
Senior level
Hybrid
Singapore
Senior level
Responsible for providing expertise on WalkMe's Digital Adoption Platform, driving technical relationships with stakeholders, and supporting sales opportunities.
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WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today’s overwhelming digital world. Through WalkMe’s guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.


As a Pre-Sales/Sr. Solution Consultant, you will be responsible for providing subject-matter expertise on WalkMe’s Digital Adoption Platform. You will drive technical relationships with all stakeholders and support sales opportunities. The Pre-sales Consultant will work closely with the sales team throughout the sales process to ensure all of the client’s technical needs are understood and met with the best possible solution.


The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue, cost & risk to the organization. The successful candidate will work well under pressure, be self-motivated while still interacting well with a team, be highly organized, and have a high energy level.

What You'll Own

  • Provide advice and technical guidance to WalkMe’s Sales teams and key business partners.
  • Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.
  • Install, configure, and troubleshoot solutions and conduct Demos/Workshops/Custom Proof of Concept (POCs).
  • Whiteboard business concepts and technical architectures.
  • Demonstrate WalkMe’s Solution in terms of both business value and technical aspects.
  • Contribute field knowledge and feedback aimed at directing future product requirements and enhancements, as our technologies are constantly updated.
  • Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer’s technology needs or offerings, and architect a solution to meet them.
  • Understand and act as a valued resource early and often within the customer’s decision-making process.
  • Deliver value pitches to business users at the C-Level as well as leading deep dive technical discussions with IT.
  • Provide excellent technical specification and requirement documentation to support the proposed solution.
  • Present business and technical messaging.
  • Work in a team, share knowledge as well as work independently.
  • Travel may be required.

What you Need to Succeed

  • Strong practical experience and excellent achievements from the world of SaaS solutions, as a Sales Engineer or Solution Architect, working with Enterprise software products or services. Service Management and/or Integration experience is strongly preferred.
  • Demonstrated ability in assessing customer requirements, identifying business problems, and demonstrating proposed solutions.
  • Demonstrated ability to deliver compelling presentations and confidently engage in public speaking to communicate technical and business concepts effectively to diverse audiences, including clients, stakeholders, and internal teams.
  • Both Direct/Digital Sales activity experience will be seen as a benefit.
  • Bachelor Degree or global equivalent experience in an IT, business, or sales-related field is preferred.
  • Excellent verbal and written communication skills, with the ability to communicate ideas—both technical and non-technical—via various mediums.
  • Ability to self-learn new technologies quickly and be comfortable talking about new technologies and events.
  • Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude.
  • Adaptable to change in a fast-moving environment.
  • Preferred Technical Knowledge:
  • Web Technologies
  • HTML, CSS, jQuery
  • Mobile Technologies

Why WalkMe?

As one of the world’s leading SaaS companies, WalkMe enables you to partner with some of the most creative, innovative, and dedicated people in the business. And when we’re not hard at work powering digital adoption, you’ll find us relaxing with a cup of coffee. 


So why should you work for WalkMe? For starters: 


●We’re ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel.  

●We were recognized by Deloitte as the 6th fastest growing software company in the world.

●We’re publicly traded on the Nasdaq stock exchange.

●We provide you with the latest cutting edge tech to power your work while developing and advancing your career

●We manage at eye-level, giving you the chance to work with anyone at the company. Want to pitch an idea to one of WalkMe’s founders or work on a project with our CEO? You’ve come to the right place. 

●We recognize that you have a life outside the office. Whether it’s picking up the kids or taking some time off for yourself, we make sure you keep your work-life balance.


And that’s just the beginning! We could go on and on, but it would probably be easier to just apply and find out more.


Learn more about Digital Adoption Platform (DAP): https://www.walkme.com/digital-adoption-platform/

Take a look at our company culture: https://www.instagram.com/life.at.walkme/

Check out the latest WalkMe updates: https://www.linkedin.com/company/walkme/

Top Skills

Digital Adoption Platform
Walkme

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