Senior ServiceNow Developer

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a ServiceNow Developer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you.

***Note: Due to the Criticality of the Project Singaporeans & PRs are Preferred.

PRIMARY PURPOSE

For supporting of ServiceNow Application Development.

RESPONSIBILITIES

1. Understand Operation business needs and translate into technical requirement.
2. Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
3. To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
4. To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
5. To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
6. Lead in POC/POV, product evaluation and tech refresh activities.

Technical Skills

1. Minimum 6-8 years’ experience in IT.
2. Minimum 5 years’ experience with implementation and support of ServiceNow modules.
3. Must have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications.
4. Five (5) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products
5. Three (3) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development.
6. Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
7. Experience with two or more of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine.
8. Advanced experience with scripting languages such as JavaScript, Python, etc.
9. Knowledge and experience integrating ServiceNow using platform APIs and integration tools.

Soft skills

1. Good People management skill.
2. Good analytical and problem-solving skills.
3. Possess initiative with positive working attitudes and customer services oriented.
4. Independent and goal oriented.
5. Strong teamwork, communication and interpersonal skills.
6. Willing to work after office hours.

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future. 

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.