About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job DescriptionGet to Know the Team
Join Grab's Integrity team, where we're at the forefront of building a secure and trusted platform. Our Risk Strategy team is on a mission to conquer fraud, managing end-to-end risk across every single Grab business vertical. We're a dynamic group, tackling challenges head-on to keep our ecosystem safe and sound.
Get to Know the Role
As a Senior Risk Strategy Analyst, you'll drive Grab's success by overseeing fraud loss and important risk metrics across regional business verticals. Collaborate with senior stakeholders to lead impactful initiatives ensuring seamless and trusted interactions for Drivers, Passengers, and Merchants.
You'll develop strategies, manage resources, and align department-level OKRs with teams like Data Science, Analytics, Engineering, and Product. Be a trusted leader in fraud risk across SEA, fostering a risk culture throughout the organisation.
You will report to the Senior Manager, Risk Strategy.
You will be onsite at Grab One-north office.
The Critical Tasks You Will Perform
- Understand the business environment and work with stakeholders to assess risks and build fraud protection for new product features.
- Analyse data reports to gain insights into user behaviours and potential risk trends.
- Translate these insights into risk strategies and roadmaps, ensuring delivery and execution by stakeholders.
- Collaborate with cross-functional teams including Engineering, Data Science, Marketing, Policy Strategy, Product Management, and Customer Experience to build fraud detection engines, improve risk system functionalities, and optimize processes and workflows.
- Provide regular updates to senior management on team progress and highlight any bottlenecks.
What Essential Skills You Will Need
- Bachelor's degree or professional qualification in any discipline.
- Risk management expertise, in 1st or 2nd line of defence functions.
- 4+ years in relevant industry experience.
- Experienced managing senior leadership and cross-functional stakeholders.
- Empathy for end-user experience and a focus on delivering customer satisfaction.
- Deep dive into details while maintaining a high-level strategic perspective.
- Familiarity with setting up reporting metrics ie. Excel, SQL, or Tableau, etc.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
